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Payment Method Name And PO Number Fields Unexpected Behavior After Creating A Subscription In 23C (Doc ID 2976302.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------


The payment method option is displayed with a technical name instead of the “Name”: "Purchase Order"
The PO number is not displayed after saving the subscription



EXPECTED BEHAVIOR
-----------------------
The payment method is expected to be displayed with the Name, not the technical name
PO Number is expected to be saved after the subscription is created

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new subscription
2. The Payment Method name is displayed with a technical name and PO number is not displayed

Cause

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In this Document
Symptoms
Cause
Solution
References


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