When Adding A Primary Salesperson In Renewal Controls Tab The Field Displays All The Salespersons For All Business Units (Doc ID 2977223.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

Symptoms

On : 11.13.23.07.0 version, Setup

ACTUAL BEHAVIOR
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When adding a Primary Salesperson the field displays all the Salespersons from all the Business Units.

EXPECTED BEHAVIOR
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When selecting the Primary Salesperson field only the Business Unit Salespersons must display.

STEPS
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The issue can be reproduced at will with the following steps:
1. Enter a Subscription.
2. Click on the Renewal Controls Tab.
3. Click the search button in the Primary Salesperson field that's in the Section Quote to.
4. A window will pop up - Search for the Salesperson by Name, First Name, or Last Name > Salespersons of other Business Units will appear.

Changes

Cause

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