My Oracle Support Banner

Amended Line Doesn't Reflect The Updated Rate Plan Price In The Pricing Tab. (Doc ID 2989304.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.07.0 version, Pricing

ACTUAL BEHAVIOR
---------------
Amended Line doesn't reflect the Updated Rate Plan Price in the Pricing tab.

Before Amending the Subscription Line user updates the Rate Plan charge with a Price Increase and after the Amendment of the Subscription Product, it was noticed that the Pricing tab still shows the old price. However, when the usage is uploaded, it gets calculated with the new Price.

EXPECTED BEHAVIOR
-----------------------
To be able to see the changes made on price in the price tab

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Before Amending the Subscription Line we have updated the Rate Plan charge with a Price Increase
2. The Pricing tab still shows the old price
3. Upload the usage it gets calculated with the new Price.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.