Amended Fields Are Not Displayed When Subscription Is Submitted For Approval
(Doc ID 2996341.1)
Last updated on FEBRUARY 20, 2024
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.10.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Subscription records pending approval in Revenue Accounting’s queue with lines that were amended using the Amend function provide no visibility into which lines are being amended and as of what date.
It is populated in the UI when the Status is “Under Amendment” but as soon as the status is “Pending Approval” it is no longer visible. It is visible in the UI again once the SUB record is approved and the line status is “Closed”.
EXPECTED BEHAVIOR
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Expect the subscription amended fields to be displayed when the status is Pending Approval.
STEPS
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The issue can be reproduced at will with the following steps:
1. Submit line for approval
2. Amendment information is not visible
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |