Loading Subscription Contracts Via Import Management Error While Activating Contracts (Doc ID 2998054.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Symptoms

Errors while trying to use Import Management for Loading Subscription Contracts and finally try to activate them via Import Management.

We have downloaded all the templates from Import Management and created the below CSV files.

1) Created Subscription file which contains all the header details. Subscription Header got created successfully via Import Management.
2) Created Subscription Product file with a product of Type "Extended Warranty". Product got created successfully via Import Management.
3) Created Covered Level file with Asset details. Covered Level got created successfully under the Product via Import Management.
4) Created Covered Level Charges containing the Charge details. Charge details got created under Covered level.
5) Created Covered Level Bill Line Data including some transaction details and also include amounts. Bill Line data got created successfully via IM.
6) Tried to upload Subscription CSV file with status as ORA_ACTIVE but the importing ended up with error related to Validations.

Errors: The amount in the covered-level line 1 belonging to the product line 1 isn't the same as the net price. You must regenerate the billing schedule. (OSS-6075196)

The billing schedule dates of covered level line 1 of product line 1 don't match the start and end dates. You must regenerate billing schedule. (OSS-6075197)

Cause

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