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Data Collection For Oracle Root Cause Analysis Of Unexpected Hang Or Crash On Linux (Doc ID 1626763.1)

Last updated on APRIL 23, 2020

Applies to:

Oracle Cloud Infrastructure - Version N/A and later
Linux OS - Version Oracle Linux 4.4 to Oracle Linux 6.5 [Release OL4U4 to OL6U5]
Linux x86
Linux x86-64
Reviewing at 2th.May 2017


When a linux system runs into unforeseen hang or crash, some logs/information are needed for root cause analysis. And most of these logs are generated by service/scripts which need to be installed/run.

This article is for preparing the needed logs on your Linux System for an unforeseen hang or crash to do root cause analysis.


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In this Document
 Required Log(need to setup)
 1. ILOM console log
 2. OSWatcher
 3. Kernel Dump
 Required Log((no need to setup)
 1. System Messages Log
 Optional Log
 1. Netconsole
 2. Serial Console 
 3. SysRq key

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