Why Is sosreport(1) Hanging Or Running Slowly?
(Doc ID 1663077.1)
Last updated on JANUARY 11, 2021
Linux OS Oracle Linux Cloud Service Oracle Cloud Infrastructure - Version N/A and later Private Cloud Appliance - Version 2.2.2 to 2.2.2 [Release 2.0] Linux x86-64 Linux x86
The sosreport(1) utility is an essential tool to supply support analysts detailed configuration and setup information for a server or VM guest.
When started, sosreport(1) runs standard system programs and collection scripts which produce a single compressed tar(1) archive which may then be uploaded to provide support analysts with the required information in a standardized form.
In most situations the sosreport(1) runs quickly and smoothly. However, certain situations can slow the collection process or hang the sosreport(1) altogether. The purpose of this document is to highlight and help remedy those caustic situations which prevent the timely progress of the tool.
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