Server Crashes With NMI Exception "[RIP: native_safe_halt+11]"
(Doc ID 1938144.1)
Last updated on MAY 18, 2020
Applies to:
Linux OS - Version Oracle Linux 6.0 and laterOracle Cloud Infrastructure - Version N/A and later
Linux x86-64
Linux x86
Symptoms
The Oracle Linux server crashes unexpectedly, and no error messages in system log.
Configure Kdump to capture a vmcore and it shows the back trace below:
bt PID: 0 TASK: ffffffff81a8d020 CPU: 0 COMMAND: "swapper" #0 [ffff880150c07cc0] machine_kexec at ffffffff81038f3b #1 [ffff880150c07d20] crash_kexec at ffffffff810c5d92 #2 [ffff880150c07df0] panic at ffffffff81527201 #3 [ffff880150c07e70] ghes_notify_nmi at ffffffff8131e1d9 #4 [ffff880150c07ea0] notifier_call_chain at ffffffff8152d515 #5 [ffff880150c07ee0] atomic_notifier_call_chain at ffffffff8152d57a #6 [ffff880150c07ef0] notify_die at ffffffff810a154e #7 [ffff880150c07f20] do_nmi at ffffffff8152b209 #8 [ffff880150c07f50] nmi at ffffffff8152aaa0 [exception RIP: native_safe_halt+11] RIP: ffffffff8103eacb RSP: ffffffff81a01ea8 RFLAGS: 00000246 RAX: 0000000000000000 RBX: 0000000000000000 RCX: 0000000000000000 RDX: 0000000000000000 RSI: 0000000000000001 RDI: ffffffff81de5228 RBP: ffffffff81a01ea8 R8: 0000000000000000 R9: 0000000000000000 R10: 0002e8dac92aec63 R11: 0000000000000000 R12: ffffffff81c06680 R13: 0000000000000000 R14: ffffffffffffffff R15: ffffffff81de1000 ORIG_RAX: ffffffffffffffff CS: 0010 SS: 0018 --- <NMI exception stack> --- #9 [ffffffff81a01ea8] native_safe_halt at ffffffff8103eacb #10 [ffffffff81a01eb0] default_idle at ffffffff810167bd #11 [ffffffff81a01ed0] cpu_idle at ffffffff81009fc6
Changes
Cause
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