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Server Crashes With NMI Exception "[RIP: native_safe_halt+11]" (Doc ID 1938144.1)

Last updated on MAY 18, 2020

Applies to:

Linux OS - Version Oracle Linux 6.0 and later
Oracle Cloud Infrastructure - Version N/A and later
Linux x86-64
Linux x86


The Oracle Linux server crashes unexpectedly, and no error messages in system log.

Configure Kdump to capture a vmcore and it shows the back trace below:

PID: 0      TASK: ffffffff81a8d020  CPU: 0   COMMAND: "swapper"
#0 [ffff880150c07cc0] machine_kexec at ffffffff81038f3b
#1 [ffff880150c07d20] crash_kexec at ffffffff810c5d92
#2 [ffff880150c07df0] panic at ffffffff81527201
#3 [ffff880150c07e70] ghes_notify_nmi at ffffffff8131e1d9
#4 [ffff880150c07ea0] notifier_call_chain at ffffffff8152d515
#5 [ffff880150c07ee0] atomic_notifier_call_chain at ffffffff8152d57a
#6 [ffff880150c07ef0] notify_die at ffffffff810a154e
#7 [ffff880150c07f20] do_nmi at ffffffff8152b209
#8 [ffff880150c07f50] nmi at ffffffff8152aaa0
   [exception RIP: native_safe_halt+11]
   RIP: ffffffff8103eacb  RSP: ffffffff81a01ea8  RFLAGS: 00000246
   RAX: 0000000000000000  RBX: 0000000000000000  RCX: 0000000000000000
   RDX: 0000000000000000  RSI: 0000000000000001  RDI: ffffffff81de5228
   RBP: ffffffff81a01ea8   R8: 0000000000000000   R9: 0000000000000000
   R10: 0002e8dac92aec63  R11: 0000000000000000  R12: ffffffff81c06680
   R13: 0000000000000000  R14: ffffffffffffffff  R15: ffffffff81de1000
   ORIG_RAX: ffffffffffffffff  CS: 0010  SS: 0018
--- <NMI exception stack> ---
#9 [ffffffff81a01ea8] native_safe_halt at ffffffff8103eacb
#10 [ffffffff81a01eb0] default_idle at ffffffff810167bd
#11 [ffffffff81a01ed0] cpu_idle at ffffffff81009fc6





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