Upgrading the PCA Release Removes the ASR functionality (Doc ID 2120237.1)

Last updated on MARCH 31, 2016

Applies to:

Private Cloud Appliance - Version 1.0.1 and later
Linux x86-64

Symptoms

 On Oracle Private Cloud Appliance, all supported releases, after a successful PCA software upgrade, the Automatic Service Request functionality stops working.

The ASR packages are also removed from the Management Nodes of the PCA.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms