My Oracle Support Banner

Change User's Password Error : Authentication information cannot be recovered (Doc ID 2182006.1)

Last updated on AUGUST 20, 2018

Applies to:

Linux OS - Version Oracle Linux 5.10 with Unbreakable Enterprise Kernel [2.6.39] to Oracle Linux 6.8 [Release OL5U10 to OL6U8]
Linux x86-64

Symptoms

On : Oracle Linux 5.10 with Unbreakable Enterprise Kernel [2.6.39] version, Linux Kernel


The customer while changing a password gets an error message "passwd: Authentication information cannot be recovered", but password changes can be successfully made.
 

BUSINESS IMPACT
-----------------------
No impact for the business

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.