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[PCA/OVM] Virtual Machines' Network Interfaces Become Unresponsive During Periods of High Network Load (Doc ID 2246239.1)

Last updated on MAY 03, 2019

Applies to:

Private Cloud Appliance - Version 1.0.1 and later
Oracle VM - Version 3.0.1 and later
Oracle Cloud Infrastructure - Version N/A and later
Linux x86-64

Symptoms

On Oracle Private Cloud Appliance and Oracle VM , a guest running the UEK3 or UEK4 Linux Kernel, during periods of intense network traffic to/from a Virtual Network Interface the network interface ceases functioning.  No explanatory messages are written to the /var/log/messages of the guest virtual machine.

The affected network interfaces stop processing network traffic.

If the VM is acting as an NFS Server,  NFS clients report they are no longer able to contact the NFS Server.

The issue can be worked around by disabling then re-enabling the network interface on the vm, for example:

This resumes normal network activity on that Virtual Network Interface.

It may be necessary to connect to the vm's console to achieve this, or connect via an unaffected virtual network interface.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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