My Oracle Support Banner

Oracle Linux: Updating uptrack-updates Shows "Cannot Find Ksplice Uptrack Information For Your Kernel Version" (Doc ID 2252609.1)

Last updated on SEPTEMBER 21, 2021

Applies to:

Linux OS - Version Oracle Linux 5.11 and later
Oracle Cloud Infrastructure - Version N/A and later
Linux x86-64
Linux x86

Symptoms

 During a manual ksplice upgrade, the error below  appears:

# yum install uptrack-updates
...
Updating : uptrack-updates-3.8.13-16.2.2.el6uek.x86_64-20170404-0.noarch 1/2
Cannot find Ksplice Uptrack information for your kernel version
(3.8.13-118.13.3.el6uek.x86_64 #2 SMP Fri Oct 21 14:30:26 PDT 2016).
Have you installed the uptrack-updates package containing updates for this kernel?
Please contact ksplice-support_ww@oracle.com with questions.
Cleanup : uptrack-updates-3.8.13-16.2.2.el6uek.x86_64-20170309-0.noarch 2/2
Verifying : uptrack-updates-3.8.13-16.2.2.el6uek.x86_64-20170404-0.noarch 1/2
Verifying : uptrack-updates-3.8.13-16.2.2.el6uek.x86_64-20170309-0.noarch 2/2

Updated:
uptrack-updates-3.8.13-16.2.2.el6uek.x86_64.noarch 0:20170404-0

Complete!

 

 

The uptrack-updates for running kernel 3.8.13-118.13.3.el6uek.x86_64 is not installed. On this system is the same version for current and "effective" kernel. 

The running kernel is what is reported by "uname -r" and  does not change after adding ksplices.  The "effective" kernel is reported by "uptrack-uname -r" and is intended for user information about what security patch level is in effect.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.