My Oracle Support Banner

How to Verify You Have an Oracle Supported Kernel (Doc ID 225710.1)

Last updated on MAY 04, 2020

Applies to:

Linux OS - Version 2.4.21 and later
Oracle Cloud Infrastructure - Version N/A and later
Linux x86-64
Linux x86
Linux Itanium

Purpose

This article will assist you to determine if you are running an OS and kernel for which Oracle will provide Linux OS support. It is advised that customers review this document before issuing a support call with Oracle. Oracle does support Oracle products on other operating systems, including other types of Linux Operating systems. Please refer to <Note 266043.1>

This note is intended for customers who are Linux system administrators or Linux DBAs with sysadmin skills that are planning to log a support call with Oracle for Linux OS support.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 1. Check the Linux OS Update Level
 2. Check the Packages Installed on the System (Other than Kernel)
 3. Check the Running Kernel
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.