[ PCA ] Attempting to Upgrade to 2.3.1 Yields " [PCA Upgrade] FATAL ERROR: Halting upgrade immediately." and preinstall.log reads "OVMAPI_6000E Internal Error: Connection refused"

(Doc ID 2285723.1)

Last updated on OCTOBER 24, 2017

Applies to:

Private Cloud Appliance - Version 2.1.1 and later
Linux x86-64

Symptoms

 During a Private Cloud Appliance upgrade to release 2.3.1 when running :

The upgrade fails relatively fast with the following kind of error :

And when reviewing the preinstall.log from the error, it reads :

 

The management node on which the upgrade was run is also marked as DEAD/dead in the node database as part of the process.

Cause

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