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[ PCA ] An Upgrade loops endlessly in "Unsupported IO card population: The card None in slot None on IO director is not expected.." (Doc ID 2287985.1)

Last updated on JULY 14, 2020

Applies to:

Private Cloud Appliance - Version 2.1.1 and later
Linux x86-64

Symptoms

On Oracle Private Cloud Appliance, when performing an upgrade, after the first management node reboot and Operating System's installation, on the management node being currently upgraded, in /tmp/install.log , the following three lines repeat endlessly :

[07/18/2017 08:57:07 14650] DEBUG (connectionpool:289) "GET /xms/resource/rest/um/equipment.IoCard HTTP/1.1" 200 None
[07/18/2017 08:57:07 14650] DEBUG (connectionpool:289) "DELETE /xms/resource/rest/xmsSession HTTP/1.1" 200 None
[07/18/2017 08:57:07 14650] WARNING (pca-factory-init:198) Seen exception Assigning IO directors failed with error: Unsupported IO card population: The card None in slot None on IO director is not expected.. But this may be temporary. Will try again.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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