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Trying to create a server Pool Fails with Access Denied on NFS exports (Doc ID 2311173.1)

Last updated on JUNE 04, 2020

Applies to:

Oracle VM - Version 3.2.1 and later
Oracle Cloud Infrastructure - Version N/A and later
Information in this document applies to any platform.


user wants to create a new Server Pool but the creation fails with the following error message:

Error creating clusterHeartbeatDevice object: OVMAPI_4010E Attempt to send command: create_pool_filesystem to server: failed. OVMAPI_4004E Sync command failed on server: . Command: create_pool_filesystem,

Server error: org.apache.xmlrpc.XmlRpcException: :Command: ['mount', ':/', '/nfsmnt/b831ddc3-38ba-485f-b5e0-2ae38b435ae1'] failed (32): stderr: mount.nfs: access denied by server while mounting :/

The problem is that the wrong Oracle VM Server (OVS) is trying to mount the poolfs filesystem as not all servers have access to all nfs exports. Is there a way to choose the OVM Server that is used to create the Server Pool?


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