My Oracle Support Banner

Oracle Linux And VM Server: "Panic general protection fault: 0000 [#1] SMP" (Doc ID 2318600.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Linux OS - Version Oracle Linux 6.0 to Oracle Linux 6.9 [Release OL6 to OL6U9]
Oracle Cloud Infrastructure - Version N/A and later
Other UNIX

Symptoms

  1. Multiple unexpected reboots of server.
  2. VMCORE dump shows panic related to "general protection fault: 0000 [#1] SMP" message.
  3. VMCORE shows every CPU in the kernel idle loop.
  4. VMCORE stack trace shows "[exception RIP: __ticket_spin_lock+9]" as a component.
  5. Server is provisioned with either a Haswell or Broadwell family CPU.

Changes

 No changes.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.