[ PCA ] a PCA upgrade fails with : "Unable to modify the interface ixgbe1. Check the system"

(Doc ID 2322545.1)

Last updated on OCTOBER 31, 2017

Applies to:

Private Cloud Appliance - Version 2.0.5 and later
Linux x86-64

Symptoms

On Oracle Private Cloud Appliance, when attempting to upgrade to any release higher than 2.0.5, the upgrade fails with :

[10/26/2017 18:54:41 13658] INFO (zfsconfiglib:1436) Configuring the Interfaces
[10/26/2017 18:54:45 13658] ERROR (zfssa_session:1095) Unable to modify the interface ixgbe1.Check the system.
Traceback (most recent call last):
File "/usr/lib/python2.6/site-packages/ovca/zfssa_session.py", line 1092, in modify_network_interface
self.put(node, json.dumps(if_settings))
File "/usr/lib/python2.6/site-packages/ovca/zfssa_session.py", line 132, in put
raise ZFSError('Unable to complete the put request %s: %s' % (node, e))
ZFSError: 'Unable to complete the put request api/network/v1/interfaces/ixgbe1: HTTP Error 404: Not Found'
[10/26/2017 18:54:45 13658] ERROR (zfsconfiglib:1440) Failed to update the interface ixgbe1
[10/26/2017 18:54:45 13658] ERROR (zfsconfiglib:1548) Failed to update the networking configuration. Check the logs for additional details.
None
[10/26/2017 18:54:45 13658] ERROR (pca-factory-init:85) Caught exception during ZFSSA networking update.
[10/26/2017 18:54:45 13658] INFO (mgmt:1395) Resuming PCA backup tasks...
[10/26/2017 18:54:46 13658] INFO (pca-factory-init:475) Updating ZFS Networking configuration failed.
Traceback (most recent call last):
File "/usr/sbin/pca-factory-init", line 596, in <module>
main()
File "/usr/sbin/pca-factory-init", line 473, in main
active_active_zfs()
File "/usr/sbin/pca-factory-init", line 83, in active_active_zfs
raise Exception("Failed to complete the network configuration updates.")
Exception: Failed to complete the network configuration updates.
FATAL ERROR: ZFSSA Upgrade and networking configuration failed

 

Changes

 Manual modification on the ZFS head(s).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms