My Oracle Support Banner

Upgrading to UEK4 Causes Process (e.g. ps, lsof) to Hang (Doc ID 2326080.1)

Last updated on SEPTEMBER 16, 2018

Applies to:

Linux OS - Version Oracle Linux 7.2 with Unbreakable Enterprise Kernel [4.1.12] and later
Oracle Cloud Infrastructure - Version N/A and later
Linux x86-64

Symptoms

A specific process hangs when run, and process admin commands (e.g. ps) also hang after this has occurred.

After this hang, system load average climbs steadily and the hung process cannot be killed.

This issue will produce stack traces in your /var/log/messages log similar to the following:

kernel: INFO: task java:4045 blocked for more than 120 seconds.
kernel: Not tainted 4.1.12-103.3.8.el7uek.x86_64 #2
kernel: "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
kernel: java D ffff88040e857800 0 4045 4011 0x00000080
kernel: ffff880340ac7c38 0000000000200086 ffff8803fcaa2a00 ffff8803f556e200
kernel: ffff880340ac7cc8 ffff880340ac8000 ffff8803f556e200 ffff8800a5794b68
kernel: ffffffff00000000 ffffffffffffffff ffff880340ac7c58 ffffffff81739c57
kernel: Call Trace:
kernel: [<ffffffff81739c57>] schedule+0x37/0x90
kernel: [<ffffffff8173c7cd>] rwsem_down_write_failed+0x1fd/0x380
kernel: [<ffffffffa0230d20>] ? __xfs_get_blocks+0x720/0x720 [xfs]
kernel: [<ffffffff8134a9e3>] call_rwsem_down_write_failed+0x13/0x20
kernel: [<ffffffff811cb920>] ? __split_vma.isra.33+0x60/0x1e0
kernel: [<ffffffff8173c0b1>] ? down_write+0x31/0x50
kernel: [<ffffffff811cb408>] vma_adjust+0x2a8/0x760
kernel: [<ffffffff811cba8d>] __split_vma.isra.33+0x1cd/0x1e0
kernel: [<ffffffff811cc929>] split_vma+0x29/0x30

It must specifically include the vma system calls and "call_rwsem_down_write_failed"

Changes

This issue occurs after upgrading to UEK4 kernel-uek-4.1.12-103.2.8 or later.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.