Oracle Linux : Cannot Add/Delete Or Modify Printers in CUPS

(Doc ID 2349937.1)

Last updated on JANUARY 17, 2018

Applies to:

Linux OS - Version Oracle Linux 5.0 to Oracle Linux 7.4 with Unbreakable Enterprise Kerne [4.1.12] [Release OL5 to OL7U4]
Linux x86
Linux x86-64

Symptoms

When opening the Firefox web browser to http://localhost:631 and try to manage the printers, a password prompt comes up. When we enter the root password and it does not take. Eventually it says "forbidden" on the web page.

CUPS Authorization has returning this message "cupsdAuthorize:pam authenticate() return 7 (Authentication failure)!"

 

Changes

N/A

Cause

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