My Oracle Support Banner

[ PCA / Oracle VM ] Logging to the Oracle VM GUI Hangs with "loading in progress, please wait a moment" (Doc ID 2377837.1)

Last updated on AUGUST 04, 2018

Applies to:

Private Cloud Appliance - Version 2.0.5 and later
Oracle VM - Version 3.0.1 and later
Linux x86-64

Symptoms

 On Oracle VM Manager and Oracle Private Cloud Appliance, when attempting to log on to the Oracle VM Manager, it hangs at " loading in progress, please wait a moment ". The next screen is never displayed.

Reviewing the AdminServer.log file there are errors such as the following ones :

####<2018-03-22T10:11:18.597+0000> <Error> <WebLogicServer> <ovcamn06r1> <AdminServer> <[ACTIVE]
ExecuteThread: '50' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <80f3
911e-7ac8-4797-b58f-08a0bbea11b5-0035daa3> <1521713478597> <BEA-000337> <[STUCK] ExecuteThread:
'34' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "15,915" seconds worki
ng on the request "Workmanager: default, Version: 0, Scheduled=true, Started=true, Started time:
15915598 ms
", which is more than the configured time (StuckThreadMaxTime) of "14,400" seconds in "server-falure-trigger". Stack trace:
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:186)
java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndCheckInterrupt(AbstractQueuedSynchronizer.java:834)
java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQueued(AbstractQueuedSynchronizer.java:867)
java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(AbstractQueuedSynchronizer.java:1197)
java.util.concurrent.locks.ReentrantLock$NonfairSync.lock(ReentrantLock.java:214)
java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java:290)
oracle.adf.model.dcframe.DataControlFrameImpl.lock(DataControlFrameImpl.java:510)

 When attempting to run a command such as :

 # service ovmm restart

The command hangs at "Stopping Oracle VM Manager"

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.