[ PCA 2.3.x Upgrade ] Pre-upgrade check fails with : ERROR (upgrade_utils:277) Failed to verify zfs password.

(Doc ID 2387979.1)

Last updated on APRIL 20, 2018

Applies to:

Private Cloud Appliance - Version 2.3.2 and later
Linux x86-64

Symptoms

On Oracle Private Cloud Appliance, when running the preupgrade checks for an upgrade to the 2.3.X release, the following lines are repeatedly printed in the preinstall.log :

[04/17/2018 05:39:46 408357] DEBUG (ovca_utils:60) The appliance is not accepting connections; login will be retried again in 30 seconds.

after a few repeats of these lines, the following error is being printed :

[04/17/2018 05:40:16 408357] ERROR (upgrade_utils:277) Failed to verify zfs password.
Traceback (most recent call last):
File "./upgrade_utils.py", line 269, in verify_password
session = create_session(component, ip)
File "./upgrade_utils.py", line 202, in create_session
return ZFSSA_Session(ip)
File "/mnt/pca_2.3.3_iso/scripts/ovca_utils.py", line 28, in __init__
self.login()
File "/mnt/pca_2.3.3_iso/scripts/ovca_utils.py", line 67, in login
raise Exception('Failed to login to the ZFSSA. Verify that the '
Exception: Failed to login to the ZFSSA. Verify that the system is up, and check the login credentials before trying again.
[04/17/2018 05:40:16 408357] ERROR (upgrade_utils:1062) [Password Check] FAILED: The check failed on zfs.
Failed to login to the ZFSSA. Verify that the system is up, and check the login credentials before trying again.

 

Changes

 

Cause

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