[PCA 2.x] Pre_upgrade Check Fails due to Custom Proxy (Doc ID 2387979.1)

Last updated on JANUARY 12, 2025

Applies to:

Symptoms

• Symptom1

On Oracle Private Cloud Appliance, when running the pre_upgrade checks for an upgrade to the 2.3.X release, the following lines are repeatedly printed in the preinstall.log :

[04/17/2018 05:39:46 408357] DEBUG (ovca_utils:60) The appliance is not accepting connections; login will be retried again in 30 seconds.

after a few repeats of these lines, the following error is being printed :

[04/17/2018 05:40:16 408357] ERROR (upgrade_utils:277) Failed to verify zfs password.
Traceback (most recent call last):
File "./upgrade_utils.py", line 269, in verify_password
session = create_session(component, ip)
File "./upgrade_utils.py", line 202, in create_session
return ZFSSA_Session(ip)
File "/mnt/pca_2.3.3_iso/scripts/ovca_utils.py", line 28, in __init__
self.login()
File "/mnt/pca_2.3.3_iso/scripts/ovca_utils.py", line 67, in login
raise Exception('Failed to login to the ZFSSA. Verify that the '
Exception: Failed to login to the ZFSSA. Verify that the system is up, and check the login credentials before trying again.
[04/17/2018 05:40:16 408357] ERROR (upgrade_utils:1062) [Password Check] FAILED: The check failed on zfs.
Failed to login to the ZFSSA. Verify that the system is up, and check the login credentials before trying again.

• Symptom2: 

Pre_upgrade check fails with xms error:

[04/17/2018 05:34:56 408357] INFO (util:420) This node (192.168.4.3) is the master
[04/17/2018 05:34:56 408357] ERROR (upgrade_utils:1062) [Ethernet Cards Check] FAILED: The check failed on xms.
Failed to check the ethernet cards on xms: Exception Exception '10.10.10.10' while executing POST request for xmsSession when trying to Login.

Cause

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