Oracle Linux: Ethernet Cards Are Not Getting Detected "unsupported SFP+ module type was detected"

(Doc ID 2404198.1)

Last updated on JUNE 01, 2018

Applies to:

Linux OS - Version Oracle Linux 6.0 and later
Linux x86-64

Symptoms

OS unable to detect ethernet port

[root@hostname ~]# lspci | grep -i 82599ES
b0:00.0 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)
b0:00.1 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)
[root@hostname ~]#

dmesg logs for - (b0:00.0) -- bad port

[root@hostname ~]# dmesg | grep -i b0:00.0
pci 0000:b0:00.0: PME# supported from D0 D3hot
pci 0000:b0:00.0: PME# disabled
pci 0000:b0:00.0: reg 184: [mem 0xfb700000-0xfb703fff 64bit]
pci 0000:b0:00.0: reg 190: [mem 0xfb600000-0xfb603fff 64bit]
pci 0000:b0:00.0: Signaling PME through PCIe PME interrupt
ixgbe 0000:b0:00.0: PCI INT A -> Link[LNKA] -> GSI 11 (level, low) -> IRQ 11
ixgbe 0000:b0:00.0: setting latency timer to 64
ixgbe: 0000:b0:00.0: ixgbe_check_options: FCoE Offload feature enabled
ixgbe 0000:b0:00.0: failed to load because an unsupported SFP+ module type was detected. <<<<<<======= unsupported SFP module
ixgbe 0000:b0:00.0: Reload the driver after installing a supported module.
ixgbe 0000:b0:00.0: PCI INT A disabled

Changes

 N/A

Cause

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