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Oracle Linux: Users are Unable to Login to GUI Console (Doc ID 2404553.1)

Last updated on AUGUST 04, 2018

Applies to:

Linux OS - Version Oracle Linux 6.0 and later
Linux x86-64

Symptoms

Root login from GUI console is not happening, after entering username [root] and password it comes back to same screen.

In /var/log/secure following messages are logged from service gdm-password, user may also fail to switch accounts in gui-console.

Apr 10 20:30:43 ol7-xxxxx gdm-password]: pam_unix(gdm-password:session)
Apr 10 20:30:58 ol7-xxxxx gdm-password]: pam_unix(gdm-password:session)

Changes

Customer removed gdm packages.

gdm-plugin-fingerprint, gdm-user-switch-applet, gdm, gdm-libs

Cause

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