OVS Agent Log Error "AUTH_CONNECTION_TO_MANAGER_FAILED" on Oracle VM Sparc/Ldom OVM (Doc ID 2405413.1)

Last updated on AUGUST 04, 2018

Applies to:

Symptoms

This is Oracle VM   for SPARC environment. Note this is for Sparc version and not x86 version.

After updating to the latest version of ovs-agent, there is a warning symbol (yellow exclamation mark )on the OVM server in manager UI.

When checking ovs-agent log in Sparc Solaris OS, you can see below error,

[2018-05-30 08:10:32 1889] ERROR (notificationserver:233) Error sending events: Unauthorized {"message":"AUTH_000002:Connection to manager failed: AUTH_000005:Invalid login credentials.","errorCode":"AUTH_000002","cause":"Caused by: com.oracle.ovm.mgr.ws.model.WsException: AUTH_000005:Invalid login credentials.\n","wsErrorCode":"AUTH_CONNECTION_TO_MANAGER_FAILED"}
Traceback (most recent call last):
File "/usr/lib/python2.7/site-packages/agent/daemon/notificationserver.py", line 219, in event_sender
session.post(events_formatted)
File "/usr/lib/python2.7/site-packages/agent/daemon/notificationserver.py", line 90, in post
return self._do_post(data)
File "/usr/lib/python2.7/site-packages/agent/daemon/notificationserver.py", line 108, in _do_post
raise Exception('%s %s' % (response.reason, content))
Exception: Unauthorized {"message":"AUTH_000002:Connection to manager failed: AUTH_000005:Invalid login credentials.","errorCode":"AUTH_000002","cause":"Caused by: com.oracle.ovm.mgr.ws.model.WsException: AUTH_000005:Invalid login credentials.\n","wsErrorCode":"AUTH_CONNECTION_TO_MANAGER_FAILED"}
[2018-05-30 08:10:33 1889] ERROR (notificationserver:272) Error sending statistics: Unauthorized {"message":"AUTH_000002:Connection to manager failed: AUTH_000005:Invalid login credentials.","errorCode":"AUTH_000002","cause":"Caused by: com.oracle.ovm.mgr.ws.model.WsException: AUTH_000005:Invalid login

Changes

 Upgrading ovs-agent to a newer version on OVM Sparc server.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.