OVM: Unable to Access OVM Manager UI "Unable to connect to core. Retrying in 30 seconds."

(Doc ID 2412851.1)

Last updated on JULY 03, 2018

Applies to:

Oracle VM - Version 3.4.4 and later
Information in this document applies to any platform.

Symptoms

Login to Oracle VM Manager Console fail. Keep requesting for username and password.

Utilities like ovm-cli and vmpinfo3 also fail to authenticate.

AdminServer.log don't show a cause, just report the login failure:

####<2018-06-07T21:43:49.061+0200> <Error> <com.oracle.ovm.mgr.access.AccessEngine> <ovm> <AdminServer> <Odof Tcp Client Thread: /127.0.0.1:54321/139> <<anonymous>> <> <4999b3c0-6fe5-4533-89d5-5b649444c401-00000004> <1528400629061> <BEA-000000> <Login failed for admin. [Security:090304]Authentication Failed: User admin javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User admin denied. Caused by oracle.security.jps.internal.jaas.module.AuthenticationException: [Security:090304]Authentication Failed: User admin javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User admin denied> 
####<2018-06-07T21:43:49.066+0200> <Error> <com.oracle.odof.core.WorkflowManager> <ovm> <AdminServer> <Odof Tcp Client Thread: /127.0.0.1:54321/139> <<anonymous>> <> <4999b3c0-6fe5-4533-89d5-5b649444c401-00000004> <1528400629066> <BEA-000000> <Login permission exception from: /127.0.0.1:45670, username: admin> 

Previous

####<2018-06-07T13:05:48.300+0200> <Error> <com.oracle.appfw.common.utils.AbstractConnectionManager> <ovm> <AdminServer> <Thread-59> <> <> <826b0702-48cd-4113-bae4-ad0c19767f13-00000004> <1528369548300> <BEA-000000> <AppFw session 1 has failed to connect to WebService API.
com.oracle.ovm.mgr.ws.model.WsException: AUTH_000002:Connection to manager failed: AUTH_000002:Connection to manager failed: Certificate authentication failed: certificate unrecognized (CN=appframework, OU=Oracle VM Manager, O=Oracle Corporation, C=US).
Thu Jun 07 13:05:48 CEST 2018 (AUTH_000002)
 at com.oracle.ovm.mgr.ws.client.RestClient.login(RestClient.java:558)
 at com.oracle.ovm.mgr.ws.client.OvmWsRestClient.login(OvmWsRestClient.java:126)
 at com.oracle.ovm.mgr.ws.client.RestClient.login(RestClient.java:517)
 at com.oracle.appfw.ovm.utils.ConnectionManager.establishWsConnection(ConnectionManager.java:107)
 at com.oracle.appfw.ovm.utils.ConnectionManager.establishSession(ConnectionManager.java:51)
 at com.oracle.appfw.ovm.tasks.Synchronizer$MakeCoreConnection.run(Synchronizer.java:223)

####<2018-06-07T13:19:26.751+0200> <Warning> <com.oracle.appfw.ovm.tasks.Synchronizer> <ovm> <AdminServer> <Thread-59> <> <> <826b0702-48cd-4113-bae4-ad0c19767f13-00000004> <1528370366751> <BEA-000000> <Unable to connect to core. Retrying in 30 seconds.> 
####<2018-06-07T13:19:56.890+0200> <Error> <com.oracle.ovm.mgr.api.manager.OvmManagerImpl> <ovm> <AdminServer> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <826b0702-48cd-4113-bae4-ad0c19767f13-000000d2> <1528370396890> <BEA-000000> <Certificate authentication failed: certificate unrecognized (CN=appframework, OU=Oracle VM Manager, O=Oracle Corporation, C=US).> 
####<2018-06-07T13:19:56.899+0200> <Warning> <com.oracle.appfw.ovm.tasks.Synchronizer> <ovm> <AdminServer> <Thread-59> <> <> <826b0702-48cd-4113-bae4-ad0c19767f13-00000004> <1528370396899> <BEA-000000> <Unable to connect to core. Retrying in 30 seconds.> 
####<2018-06-07T13:20:22.208+0200> <Info> <Deployer> <ovm> <AdminServer> <[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'> <weblogic> <> <826b0702-48cd-4113-bae4-ad0c19767f13-000000d5> <1528370422208> <BEA-149038> <Initiating task for ovm_console : [Deployer:149026]remove application ovm_console on AdminServer..> 
####<2018-06-07T13:20:22.534+0200> <Info> <Deployer> <ovm> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <826b0702-48cd-4113-bae4-ad0c19767f13-000000d6> <1528370422534> <BEA-149074> <Successfully completed deployment task: [Deployer:149026]remove application ovm_console on AdminServer..> 

 

Changes

Restart performed on ovmm service

Cause

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