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Oracle VM: Oracle VM Manager Login Fails - After Entering Credentials, Returning to Login Page (Doc ID 2427824.1)

Last updated on SEPTEMBER 17, 2023

Applies to:

Oracle Cloud Infrastructure - Version N/A and later
Oracle VM - Version 3.4.1 and later
Linux x86-64

Symptoms

OVM GUI and CLI login fails. Entering the credentials returns to the login page. CLI login fails with Authorization failed.

But can login to Weblogic console. Resetting the password form Weblogic console also does not help.

AdminServer.log shows below error message:

####<2018-07-26T10:56:55.451-0400> <Error> <com.oracle.appfw.common.utils.AbstractConnectionManager> <ch-oraclemgr2v> <AdminServer> <[ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'> <admin> <> <639bd9d6-1cde-45f9-b72a-59eac3f3b9d8-00000017> <1532617015451> <BEA-000000> <AppFw session 1001 has failed to connect to WebService API.
com.oracle.ovm.mgr.ws.model.WsException: AUTH_000002:Connection to manager failed: AUTH_000002:Connection to manager failed: OVMAPI_6000E Internal Error: Authentication callback unavailable. Please try again later.
Thu Jul 26 10:56:55 EDT 2018 [Thu Jul 26 10:56:55 EDT 2018] (AUTH_000002)  <<===============
at com.oracle.ovm.mgr.ws.client.RestClient.login(RestClient.java:558)
at com.oracle.ovm.mgr.ws.client.OvmWsRestClient.login(OvmWsRestClient.java:126)
at com.oracle.ovm.mgr.ws.client.RestClient.login(RestClient.java:522)
at com.oracle.appfw.ovm.utils.ConnectionManager.establishWsConnection(ConnectionManager.java:103)
at com.oracle.appfw.ovm.utils.ConnectionManager.establishSession(ConnectionManager.java:51)
at com.oracle.appfw.ovm.appfwimpl.AppFwActionsImpl.login(AppFwActionsImpl.java:51)
at com.oracle.ovm.mgr.faces.model.AppFwInterface.login(AppFwInterface.java:83)
at com.oracle.ovm.mgr.faces.model.DataProvider.init(DataProvider.java:416)
at com.oracle.ovm.mgr.faces.backing.Login.doStartup(Login.java:77)
at com.oracle.framework.mgr.faces.backing.FrameworkLogin.doLogin(FrameworkLogin.java:280)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:254)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:302)
at oracle.adf.view.rich.event.ClientListenerSet.invokeCustomEventListeners(ClientListenerSet.java:175)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl$DeliverClientEvent.invokeContextCallback(LifecycleImpl.java:1817)
at org.apache.myfaces.trinidad.component.UIXComponentBase.invokeOnComponent(UIXComponentBase.java:2168)
at javax.faces.component.UIComponent.invokeOnComponent(UIComponent.java:1426)
at javax.faces.component.UIComponentBase.invokeOnComponent(UIComponentBase.java:669)
at org.apache.myfaces.trinidad.component.UIXComponentBase.invokeOnChildrenComponents(UIXComponentBase.java:2054)
at org.apache.myfaces.trinidad.component.UIXComponentBase.invokeOnComponent(UIXComponentBase.java:2184)
at org.apache.myfaces.trinidad.component.UIXComponentBase.invokeOnChildrenComponents(UIXComponentBase.java:2054)
at org.apache.myfaces.trinidad.component.UIXComponentBase.invokeOnComponent(UIXComponentBase.java:2184)
at javax.faces.component.UIComponent.invokeOnComponent(UIComponent.java:1426)
at javax.faces.component.UIComponentBase.invokeOnComponent(UIComponentBase.java:669)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._invokeCustomEvents(LifecycleImpl.java:618)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executePhase(LifecycleImpl.java:477)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:225)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:593)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:192)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at oracle.adfinternal.view.faces.webapp.rich.RegistrationFilter.doFilter(RegistrationFilter.java:105)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:502)
at oracle.adfinternal.view.faces.activedata.AdsFilter.doFilter(AdsFilter.java:60)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:502)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl._doFilterImpl(TrinidadFilterImpl.java:327)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl.doFilter(TrinidadFilterImpl.java:229)
at org.apache.myfaces.trinidad.webapp.TrinidadFilter.doFilter(TrinidadFilter.java:92)

Changes

No changes

Cause

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