My Oracle Support Banner

Oracle Linux Server on HP hardware experiences performance issues with hpsensor and ovbbccb processes raising segfault errors (Doc ID 2478972.1)

Last updated on MAY 27, 2020

Applies to:

Linux OS - Version Oracle Linux 5.9 and later
Linux x86-64


A server using HP hardware and running Oracle Linux experienced slow application performance and segfaults for specific application processes.

/var/log/messages output shows the hpsensor and ovbbccb processes segfaulting:
Oct 8 03:02:00 local kernel: hpsensor[11928]: segfault at 00000000000003e9 rip 00000000004495b8 rsp 00002b2d264d5070 error 4
Oct 8 04:02:08 local rhsmd: In order for Subscription Manager to provide your system with updates, your system must be registered with the Customer Portal. Please enter your Red Hat login to ensure your system is up-to-date.
Oct 8 04:18:55 local kernel: hpsensor[1145]: segfault at 00000000000003e9 rip 00000000004495b8 rsp 00002b1394c0e070 error 4
Oct 8 04:18:55 local kernel: ovbbccb[16456]: segfault at 0000000000000148 rip 00002b9e24683a71 rsp 00002b9e38a07d60 error 4


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.