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System Set Manager Delivers Internal Server Error (Doc ID 2484303.1)

Last updated on FEBRUARY 02, 2019

Applies to:

Linux OS - Version Oracle Linux 6.9 with Unbreakable Enterprise Kernel [4.1.12] and later
Linux x86-64

Symptoms

When trying to set Custom System Information for a Number of Systems with the System Set Manager an Error Message appears: "Internal Server Error".

The procedure is the following: Select Servers --> SystemSet Manager --> Misc --> Set and Remove values for selected Systems --> Key-Label: ICTO --> Value: 12345 --> Set Values --> "Internal Server Error" 

tomcat logs:


2018-08-21 11:11:00,577 [TP-Processor488] INFO com.redhat.rhn.frontend.action.LogoutAction - WEB LOGOUT: [spaceadmin]
2018-08-21 11:11:51,102 [TP-Processor447] INFO com.redhat.rhn.frontend.action.LoginAction - LOCAL AUTH SUCCESS: [test]
2018-08-21 11:15:17,099 [TP-Processor488] WARN org.apache.struts.action.RequestProcessor - Unhandled Exception thrown: class com.redhat.rhn.common.db.WrappedSQLException
2018-08-21 11:15:17,099 [TP-Processor488] ERROR com.redhat.rhn.frontend.servlets.SessionFilter - Error during transaction. Rolling back
javax.servlet.ServletException: com.redhat.rhn.common.db.WrappedSQLException: ORA-06550: line 1, column 7:
PLS-00221: 'BULK_SET_CUSTOM_VALUE' is not a procedure or is undefined
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored

at org.apache.struts.action.RequestProcessor.processException(RequestProcessor.java:520)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:427)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
at com.redhat.rhn.frontend.struts.RhnRequestProcessor.process(RhnRequestProcessor.java:105)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:643)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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