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smartd[XXXX]: Device: /dev/sdX, Bad IEC (SMART) mode page, err=5, skip device (Doc ID 2484968.1)

Last updated on JUNE 02, 2020

Applies to:

Private Cloud Appliance - Version 1.0.1 to 2.3.4 [Release 1.0 to 2.0]
Linux OS - Version Enterprise Linux 3.0 to Oracle Linux 7.6 with Unbreakable Enterprise Kernel [4.14.35] [Release RHEL3 to OL7U6]
Oracle VM - Version 2.1 to 3.4.6 [Release OVM21 to OVM34]
Information in this document applies to any platform.

Symptoms

smartd writes error messages "smartd[XXXX]: Device: /dev/sdX, Bad IEC (SMART) mode page, err=5, skip device" in system log /var/log/messages.

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sda, opened

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sda, [LSI MR9361-8i 4.23], lu id: 0x600605b00a16e9c021d6a4ab087126ac, 53.6 GB

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sda, IE (SMART) not enabled, skip device

Dec 14 08:04:38 server1 smartd[29714]: Try 'smartctl -s on /dev/sda' to turn on SMART features

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdb, opened

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdb, [LSI MR9361-8i 4.23], lu id: 0x600605b00a16e9c021d6a4ab08713ce1, 1.14 TB

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdb, IE (SMART) not enabled, skip device

Dec 14 08:04:38 server1 smartd[29714]: Try 'smartctl -s on /dev/sdb' to turn on SMART features

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdc, opened

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdc, [SUN ZFS Storage 7335 1.0 ], lu id: 0x600144f0b5d60bb100005b7e88460004, 107 GB

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdc, Bad IEC (SMART) mode page, err=5, skip device

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdd, opened

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdd, [SUN ZFS Storage 7335 1.0 ], lu id: 0x600144f0adb8c09200005a439a3f0003, 12.8 GB

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdd, Bad IEC (SMART) mode page, err=5, skip device

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sde, opened

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sde, [SUN ZFS Storage 7335 1.0 ], lu id: 0x600144f0b5d60bb100005b7e88460004, 107 GB

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sde, Bad IEC (SMART) mode page, err=5, skip device

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdf, opened

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdf, [SUN ZFS Storage 7335 1.0 ], lu id: 0x600144f0adb8c09200005a439a430004, 322 GB

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdf, Bad IEC (SMART) mode page, err=5, skip device

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdg, opened

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdg, [SUN ZFS Storage 7335 1.0 ], lu id: 0x600144f0adb8c09200005a71a4110004, 5.36 GB

Dec 14 08:04:38 server1 smartd[29714]: Device: /dev/sdg, Bad IEC (SMART) mode page, err=5, skip device

 

Cause

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In this Document
Symptoms
Cause
Solution

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