Linux Boot Process Hang Up At Systemd Start Stage With Newly Installed Kernel-3.10.0-xxx.el7.x86_64 But No Error Message On The Screen (Doc ID 2504945.1)

Last updated on JUNE 01, 2020

Applies to:

Symptoms

The linux boot process hangs up at systemd start stage with a newly installed kernel-3.10.0-862.9.1.el7.x86_64 and kernel-3.10.0-957.1.3.el7.x86_64. There is no error message on the screen.

The boot into the older kernel kernel-3.10.0-514.26.2.el7.x86_64 is successful.

Rebooting the server several times into new kernels kernel-3.10.0-862.9.1.el7.x86_64 and kernel-3.10.0-957.1.3.el7.x86_64 results in the boot process eventually hanging up.

When the Linux boot hangs up, the following output will be displayed on the screen.

Screen output 1:
<...snipped...>
[OK] Started irqbalance daemon.
[OK] Started Daily Cleanup of Temporary Directories.
[OK] Reached target Timers.
[OK] Started RPC bind service.
[FAILED] Failed to start Dump dmesg to /var/log/dmesg.
See 'systemctl status rhel-dmesg.service' for details.
[OK] Started GSSAPI Proxy Daemon.
Starting RPC security service for NFS client and server ... <<< hang up here

Screen output 2:
<...snipped...>
[OK] Reached target Sockets.
[OK] Reached target Basic System.
Starting Dump dmesg to /var/log/dmesg...
Starting LSB: Bring up/down networking...
[OK] Started Self Monitoring and Reporting Technology (SMART) Daemon.
[OK] Started Oracle Trace File Analyzer.
Starting Tripwire Event Generator...
Starting Resets System Activity Logs...
Starting Machine Check Exception Logging Daemon...
Starting Initializing hardware monitoring sensors...
[OK] Started D-Bus System Message Bus.
Starting System Security Service Daemon... <<< hang up here

Trying to rebuild the initramfs, change the CMDLINE boot option and disable the installed Symantec antivirus does not resolve the issue.

Cause

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