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Oracle VM: Error sending events: 'utf8' codec can't decode byte 0x9c in position 1089: invalid start byte (Doc ID 2506815.1)

Last updated on JUNE 11, 2020

Applies to:

Oracle VM - Version 3.4.1 and later
Linux x86-64

Symptoms

Unable to perform any jobs on Oracle VM Server.
In ovs-agent.log, found following error message:

[2018-06-19 12:04:24 1764] WARNING (notificationserver:146) Event queue is full. Drop new event: {DOMAIN} 0004fb00-0006-0000-625d-5d1af4b02af0 {VMAPI} VMAPIEvent {"VMAPIEvent":{"severity":5,"subsystem":"ovmdSS","process":"ovmd","type":"system","payload":{"type":"IPChange","IPChange":{"intrface":"eth0","mac":"0021f6ab7414","ipv4info":{"ipinfo":[{"address":"<IP address>","netmask":"255.255.255.240","gateway":"<IP address>","mtu":1500,"speed":1000000000}]},"ipv6info":{"ipinfo":[{"address":"2a02:22f0:3:fab0::155","netmask":"ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff","gateway":"<IP address>","mtu":1500,"speed":1000000000},{"address":"2a02:22f0:3:fab0::156","netmask":"ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff","gateway":"<IP address>","mtu":1500,"speed":1000000000},{"address":"2a02:22f0:3:fab0::157","netmask":"ffff:ffff:ffff:ffff::","gateway":"<IP address>","mtu":1500,"speed":1000000000},{"address":"2a02:22f0:3:fab0:221:f6ff:feab:7414","netmask":"ffff:ffff:ffff:ffff::","gateway":"<IP address>","mtu":1500,"speed":1000000000},{"address":"fe80::221:f6ff:feab:7414","netmask":"ffff:ffff:ffff:ffff::","gateway":"<IP address>","mtu":1500,"speed":1000000000},{"address":"","netmask":"","00},{"adQ^N {}
[2018-06-19 12:04:28 1764] WARNING (notificationserver:146) Event queue is full. Drop new event: {SERVER} {STATUS} {'timestamp': 1529409868838L, 'lastBootTime': 1528892494388L}
[2018-06-19 12:04:31 1764] ERROR (notificationserver:233) Error sending events: 'utf8' codec can't decode byte 0x9c in position 1089: invalid start byte <==================
Traceback (most recent call last):
File "/usr/lib64/python2.6/site-packages/agent/daemon/notificationserver.py", line 219, in event_sender
session.post(events_formatted)
File "/usr/lib64/python2.6/site-packages/agent/daemon/notificationserver.py", line 90, in post
return self._do_post(data)
File "/usr/lib64/python2.6/site-packages/agent/daemon/notificationserver.py", line 102, in _do_post
json.dumps(data, sort_keys=True),
File "/usr/lib64/python2.6/json/__init__.py", line 237, in dumps
**kw).encode(obj)
File "/usr/lib64/python2.6/json/encoder.py", line 367, in encode
chunks = list(self.iterencode(o))
File "/usr/lib64/python2.6/json/encoder.py", line 306, in _iterencode
for chunk in self._iterencode_list(o, markers):
File "/usr/lib64/python2.6/json/encoder.py", line 204, in _iterencode_list
for chunk in self._iterencode(value, markers):
File "/usr/lib64/python2.6/json/encoder.py", line 309, in _iterencode
for chunk in self._iterencode_dict(o, markers):
File "/usr/lib64/python2.6/json/encoder.py", line 275, in _iterencode_dict
for chunk in self._iterencode(value, markers):
File "/usr/lib64/python2.6/json/encoder.py", line 294, in _iterencode
yield encoder(o)
UnicodeDecodeError: 'utf8' codec can't decode byte 0x9c in position 1089: invalid start byte

Changes

 No changes

Cause

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