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[PCA] Pre_upgrade_check Failed on Stale Entry in Wallet (Doc ID 2557810.1)

Last updated on JULY 14, 2020

Applies to:

Private Cloud Appliance - Version 2.3.1 to 2.3.3 [Release 2.0]
Information in this document applies to any platform.

Symptoms

The pre_upgrade_check script reports failed on a specific node cn27(192.168.4.14):

[06/21/2019 14:15:42 2583513] ERROR (upgrade_utils:1062) [Password Check] FAILED: The check failed on cn.
Failed to verify Compute Node host password on 192.168.4.14.
[06/21/2019 14:17:11 2583513] ERROR (upgrade_utils:1062) [OS Check] FAILED: The check failed on the following nodes: ['ovcacn27r1'].
Unable to contact compute node: ovcacn27r1.

But verify_pw.py shows password matches:

| system-root : |
| : ovcacn27r1 ip 192.168.4.14 exists |
| : connect as user root to 192.168.4.14 |
| : 192.168.4.14 password matches |

Issue happened on only cn27, other CN nodes all passed password checks.

Also "wallet -b /nfs/shared_storage/wallet/user -q system-root" shows correct password which could be used for ssh login.

Cause

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In this Document
Symptoms
Cause
Solution
References


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