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After upgrading RedHat kernel to version 3.10.0-957.el7.x86_64, the OS cannot recognize the external Hitachi disk array (Doc ID 2559406.1)

Last updated on JULY 01, 2019

Applies to:

Linux OS - Version Oracle Linux 7.6 and later
Linux x86-64

Symptoms

After upgrading the RedHat kernel to version 3.10.0-957.el7.x86_64, the OS cannot recognize the external Hitachi disk array.

From the dmesg or console we can see messages that show the FC-NVMe driver is enabled:

[ 8.221374] qla2xxx [0000:2f:00.0]-d302:15: qla2x00_get_fw_version: FC-NVMe is Enabled (0x3c58)   <----
[ 8.375031] scsi host15: qla2xxx
[ 8.375911] qla2xxx [0000:2f:00.0]-00fb:15: QLogic QLE2692 - QLogic 16Gb FC Dual-port HBA.
[ 8.375920] qla2xxx [0000:2f:00.0]-00fc:15: ISP2261: PCIe (8.0GT/s x8) @ 0000:2f:00.0 hdma+ host#=15 fw=8.08.05 (d0d5).
[ 8.376141] qla2xxx [0000:2f:00.1]-011c: : MSI-X vector count: 16.
[ 8.376144] qla2xxx [0000:2f:00.1]-001d: : Found an ISP2261 irq 749 iobase 0xffffb711b24f4000.
[ 8.376646] qla2xxx 0000:2f:00.1: irq 750 for MSI/MSI-X
[ 8.376696] qla2xxx 0000:2f:00.1: irq 751 for MSI/MSI-X
[ 8.376745] qla2xxx 0000:2f:00.1: irq 752 for MSI/MSI-X
[ 8.376792] qla2xxx 0000:2f:00.1: irq 753 for MSI/MSI-X
[ 8.376844] qla2xxx 0000:2f:00.1: irq 754 for MSI/MSI-X
[ 8.376891] qla2xxx 0000:2f:00.1: irq 755 for MSI/MSI-X
[ 8.376940] qla2xxx 0000:2f:00.1: irq 756 for MSI/MSI-X
[ 8.377011] qla2xxx 0000:2f:00.1: irq 757 for MSI/MSI-X
[ 8.377063] qla2xxx 0000:2f:00.1: irq 758 for MSI/MSI-X
[ 8.377114] qla2xxx 0000:2f:00.1: irq 759 for MSI/MSI-X
[ 8.377162] qla2xxx 0000:2f:00.1: irq 760 for MSI/MSI-X
[ 8.377213] qla2xxx 0000:2f:00.1: irq 761 for MSI/MSI-X
[ 8.377264] qla2xxx 0000:2f:00.1: irq 762 for MSI/MSI-X
[ 8.377315] qla2xxx 0000:2f:00.1: irq 763 for MSI/MSI-X
[ 8.377363] qla2xxx 0000:2f:00.1: irq 764 for MSI/MSI-X
[ 8.377414] qla2xxx 0000:2f:00.1: irq 765 for MSI/MSI-X
[ 8.422884] qla2xxx [0000:2f:00.1]-0075:16: ZIO mode 6 enabled; timer delay (200 us).
[ 9.006351] qla2xxx [0000:2f:00.0]-500a:15: LOOP UP detected (16 Gbps).
[ 9.519723] qla2xxx [0000:2f:00.0]-ffff:15: register_localport: host-traddr=nn-0x2000f4e9d456d054:pn-0x2100f4e9d456d054 on portID:41100
[ 9.519726] TECH PREVIEW: NVMe over FC may not be fully supported. <-----

 

Changes

 The RedHat kernel is upgraded from 3.10.0-693.11.6.el7.x86_64 to 3.10.0-957.el7.x86_64

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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