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Oracle Linux: "ERROR <fd:22 PAMCloudStartAuth> cloud.object Centrify Identity Platform failed to authenticate the UNIX server. Please contact Centrify support for help" and "GetFingerprint : Cannot get fingerprint" Entries In /var/log/messages (Doc ID 2560677.1)

Last updated on FEBRUARY 26, 2020

Applies to:

Linux OS - Version Oracle Linux 7.0 to Oracle Linux 7.6 with Unbreakable Enterprise Kernel [4.14.35] [Release OL7 to OL7U6]
Linux x86-64

Symptoms

A system running Oracle Linux is is experiencing the following error:

ERROR <fd:22 PAMCloudStartAuth> cloud.object Centrify Identity Platform failed to authenticate the UNIX server. Please contact Centrify support for help.

 The log file also contains entries such as certificate validation failures:

Jun 26 03:19:27 localhost adclient[2708]: ERROR <fd:22 PAMCloudStartAuth > cloud.object Centrify Identity Platform failed to authenticate the UNIX server. Please contact Centrify support for help.
Jun 26 03:19:27 localhost adclient[2708]: ERROR <fd:22 PAMCloudStartAuth > cloud.object Centrify Identity Platform failed to authenticate the UNIX server. Please contact Centrify support for help.
Jul 1 04:41:00 localhost certgp.pl[43554]: /usr/share/centrifydc/perl/CentrifyDC/GP/CertUtil.pm : 68 : CentrifyDC::GP::CertUtil::GetFingerprint : Cannot get fingerprint from /var/centrify/net/certs/IwaTrustRootaat0113.cer

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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