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Oracle VM: Fail to Login VM from OVM Server via 'xm console' with error: Login incorrect (Doc ID 2571013.1)

Last updated on JULY 28, 2020

Applies to:

Oracle VM - Version 3.4.3 and later
Linux x86-64


In Exadata 19.2.2.x, customer can login VM with user 'root' via SSH, but fails to login VM from OVM Server via 'xm console' by hitting error 'Login incorrect'.

[root@dom0 ~]# xm console VMguest
VMguest login: root
Login incorrect <<-----


File /var/log/secure shows following failures

Jul 9 16:27:43 VMguest login: PAM unable to dlopen(/lib/security/$ISA/ /lib/security/../../lib64/security/ cannot open shared object file: No such file or directory <<----
Jul 9 16:27:43 VMguest login: PAM adding faulty module: /lib/security/$ISA/
Jul 9 16:27:43 VMguest login[10671]: pam_vas: Authentication <ignored> for <Non-VAS> user: <root> account: <N/A> service: <login> reason: <account is not a VAS or Mapped account> Access Control Identifier(NT Name):<N/A>
Jul 9 16:27:46 VMguest login[10671]: FAILED LOGIN SESSION FROM ttyS0 FOR root, Module is unknown <<-----


Customer made the changes in file /etc/pam.d/system-auth


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