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HP DL380 G10 panics at boot when FC cables are plugged into the emulex 12002 HBA (Doc ID 2572034.1)

Last updated on AUGUST 20, 2019

Applies to:

Linux OS - Version Oracle Linux 6.7 with Unbreakable Enterprise Kernel [4.1.12] and later
Information in this document applies to any platform.

Symptoms

Oracle Linux 6. with UEK [4.1.12] version on HP DL380 G10 panics during udev at boot with FC cables plugged HBA Emulex 12002.

This error can be happen every 3 to 5 reboots or around.

Panic shows the following error stack trace:


-- LOGS
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Booting Oracle Linux Server Unbreakable Enterprise Kernel
(4.1.12-124.25.1.el6u ek.x86_64) in 0 seconds...Trying to allocate 1413 pages for VMLINUZ
[Linux-EFI, setup=0x1129, size=0x5840a0]
[Initrd, addr=0x7ded7000, size=0x1c25f53]
[    1.482825] i8042: Can't read CTR while initializing i8042 <<<<<<<<<<<
[    4.477311] lpfc 0000:61:00.0: 0:1303 Link Up Event x1 received Data: x1 xf7 x20 x0 x0 x0 0
[    6.544913] lpfc 0000:61:00.1: 1:1303 Link Up Event x1 received Data: x1 xf7 x20 x0 x0 x0 0
mount: mount point /proc/bus/usb does not exist <<<<<<<<<<<
               Welcome to Oracle Linux Server
Starting udev: [   10.488276] scsi 0:0:1:0: Failed to get diagnostic page 0x8000002  <<<<<<<<<<<
[   10.561747] scsi 0:0:1:0: Failed to bind enclosure -19
[   10.594174] scsi 0:0:2:0: Failed to get diagnostic page 0x8000002
[   10.594175] scsi 0:0:2:0: Failed to bind enclosure -19
[   10.608339] scsi 0:0:3:0: Failed to get diagnostic page 0x8000002
[   10.608340] scsi 0:0:3:0: Failed to bind enclosure -19  <<<<<<<<<<<
[   10.621701] scsi 0:0:4:0: Failed to get diagnostic page 0x8000002
[   10.621703] scsi 0:0:4:0: Failed to bind enclosure -19
[   10.639205] scsi 1:0:1:0: Failed to get diagnostic page 0x8000002 <<<<<<<<<<<
[   10.639206] scsi 1:0:1:0: Failed to bind enclosure -19
[   10.652175] scsi 1:0:2:0: Failed to get diagnostic page 0x8000002
[  OK  ]
[   10.652177] scsi 1:0:2:0: Failed to bind enclosure -19
[   10.665701] scsi 1:0:3:0: Failed to get diagnostic page 0x8000002 <<<<<<<<<<<
[   10.665702] scsi 1:0:3:0: Failed to bind enclosure -19 <<<<<<<<<<<
[   10.679928] scsi 1:0:4:0: Failed to get diagnostic page 0x8000002
[   10.679929] scsi 1:0:4:0: Failed to bind enclosure -19
Setting hostname hpg10_1:  [  OK  ]
Add partition mappings:  [  OK  ]
Setting up Logical Volume Management: [   13.128659] BUG: unable to handle kernel paging request at 0000000127e197c0  <<<<<<<<<<<
[   13.212633] IP: [<ffffffff81331490>] strlen+0x0/0x30 <<<<<<<<<<<
[   13.272471] PGD 0
[   13.296640] Oops: 0000 [#1] SMP <<<<<<<<<<<
[   13.335494] Modules linked in: dm_round_robin scsi_dh_rdac dm_multipath pcspkr ses enclosure ipmi_devintf <SNIP>
[   13.689563] CPU: 4 PID: 5890 Comm: lvm Not tainted 4.1.12-124.25.1.el6uek.x86_64 #2
[   13.781918] Hardware name: HPE ProLiant DL380 Gen10/ProLiant DL380 Gen10, BIOS U30 06/20/2018 <<<<<<<<<<<
[   13.884782] task: ffff8800a26eb800 ti: ffff8800a24c8000 task.ti:ffff8800a24c8000 <<<<<<<<<<<
[   13.975064] RIP: 0010:[<ffffffff81331490>]  [<ffffffff81331490>]strlen+0x0/0x30
[   14.064289] RSP: 0018:ffff8800a24cb990  EFLAGS: 00010206
[   14.128292] RAX: ffff88007e2ee3c0 RBX: 0000000127e197c0 RCX:0000000000000004
[   14.214362] RDX: 000000000000a1ff RSI: 00000000000000d0 RDI:0000000127e197c0
[   14.300434] RBP: ffff8800a24cb9b8 R08: 00000000000080d0 R09:ffff88043f403c00
[   14.386508] R10: ffffffff81247046 R11: 0000000004400010 R12:ffff88043f52ba00
[   14.472700] R13: 00000000000000d0 R14: 0000000000000004 R15:000000000000a1ff
[   14.558776] FS:  00007fdfb40e87a0(0000) GS:ffff88043f900000(0000)knlGS:0000000000000000
[   14.656398] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[   14.735229] CR2: 0000000127e197c0 CR3: 00000000a24cc000 CR4:0000000000360670
[   14.832248] DR0: 0000000000000000 DR1: 0000000000000000 DR2:0000000000000000
[   14.931013] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7:0000000000000400
[   15.029351] Stack:
[   15.065984]  ffffffff811aaa52 ffff8800a24cb9d8 ffff88007e2eef78ffff88043f52ba00
[   15.166600]  ffff88007e2eef78 ffff8800a24cb9c8 ffffffff811aaac3ffff8800a24cba08
[   15.268966]  ffffffff8128bdec ffff8800a24cba38 ffff88007e2eef78ffff880426fbf0f0
[   15.371289] Call Trace:
[   15.413479]  [<ffffffff811aaa52>] ? kstrdup+0x22/0x70 <<<<<<<<<<<
[   15.487407]  [<ffffffff811aaac3>] kstrdup_const+0x23/0x30
[   15.565052]  [<ffffffff8128bdec>] __kernfs_new_node+0x2c/0xd0
[   15.645666]  [<ffffffff8128ce86>] kernfs_new_node+0x26/0x50
[   15.722956]  [<ffffffff8128eca7>] kernfs_create_link+0x27/0x90
[   15.805383]  [<ffffffff8128fa7a>] sysfs_do_create_link_sd.isra.2+0x6a/0xe0
[   15.899600]  [<ffffffff8128fb15>] sysfs_create_link+0x25/0x50
[   15.981569]  [<ffffffff81247083>] bd_link_disk_holder+0x133/0x1d0
[   16.067780]  [<ffffffffa0003c16>] dm_get_table_device+0x106/0x1b0 [dm_mod] <<<<<<<<<<<
[   16.162193]  [<ffffffffa0007905>] dm_get_device+0xb5/0x180 [dm_mod]
[   16.250113]  [<ffffffffa0009bc4>] linear_ctr+0x84/0x110 [dm_mod]
[   16.335066]  [<ffffffffa00082f7>] dm_table_add_target+0x157/0x390 [dm_mod] <<<<<<<<<<<
[   16.430873]  [<ffffffffa000b904>] table_load+0x124/0x340 [dm_mod]
[   16.516364]  [<ffffffffa000b7e0>] ? retrieve_status+0x1c0/0x1c0 [dm_mod] <<<<<<<<<<<
[   16.607918]  [<ffffffffa000c570>] ctl_ioctl+0x230/0x510 [dm_mod]
[   16.692976]  [<ffffffffa000c863>] dm_ctl_ioctl+0x13/0x20 [dm_mod] <<<<<<<<<<<
[   16.778961]  [<ffffffff81220cbb>] do_vfs_ioctl+0x2fb/0x510
[   16.855776]  [<ffffffff8121100f>] ? SYSC_newstat+0x2f/0x40
[   16.933513]  [<ffffffff816ecf88>] ? __schedule+0xf8/0x810
[   17.009541]  [<ffffffff81220f51>] SyS_ioctl+0x81/0xa0
[   17.082794]  [<ffffffff816f2cdf>] ? system_call_after_swapgs+0xe9/0x190
[   17.175610]  [<ffffffff816f2cd8>] ? system_call_after_swapgs+0xe2/0x190
[   17.268289]  [<ffffffff816f2cd1>] ? system_call_after_swapgs+0xdb/0x190
[   17.358395]  [<ffffffff816f2d9e>] system_call_fastpath+0x18/0xd8
[   17.440990] Code: 89 f8 48 89 e5 f6 82
[   17.688884] RIP  [<ffffffff81331490>] strlen+0x0/0x30 <<<<<<<<<<<
[   17.759493]  RSP <ffff8800a24cb990>
[   17.816728] CR2: 0000000127e197c0
[   17.866434] ---[ end trace b2eedfdf66bcd26e ]---
[   17.968726] Kernel panic - not syncing: Fatal exception  <<<<<<<<<<<
[   18.040650] Kernel Offset: disabled <<<<<<<<<<<
[   18.129438] Rebooting in 5 seconds..

 

OR:

Booting Oracle Linux Server Unbreakable Enterprise Kernel (4.1.12-112.14.11.el6\par
uek.x86_64)\par
in 0 seconds...Trying to allocate 1395 pages for VMLINUZ\par
[Linux-EFI, setup=0x112a, size=0x572ff0]\par
[Initrd, addr=0x7d835000, size=0x22c7301]\par
[ 1.594821] i8042: Can't read CTR while initializing i8042\par
[ 6.539690] lpfc 0000:61:00.0: 0:1303 Link Up Event x1 received Data: x1 xf7 x20 x0 x0 x0 0\par
mount: mount point /proc/bus/usb does not exist\par  
Welcome to Oracle Linux Server\par
Starting udev: [ 8.737221] BUG: unable to handle kernel NULL pointer dereference at 000000000000001c\par  
[ 8.831751] IP: [<ffffffffa02a32f4>] xhci_bus_suspend+0x184/0x320 [xhci_hcd]\par  
[ 8.916805] PGD 8000000428af7067 PUD 42a3d6067 PMD 0\par  
[ 8.977748] Oops: 0000 [#1] SMP\par  
[ 9.016625] Modules linked in: acpi_cpufreq shpchp xhci_pci xhci_hcd ext4 jbd2 mbcache2 sd_mod smartpqi scsi_transport_sas lpfc scsi_transport_fc aesni_intel ablk_helper cryptd lrw gf128mul glue_helper aes_x86_64 wmi dm_mirror dm_region_hash dm_log dm_mod\par
[ 9.289899] CPU: 5 PID: 44 Comm: kworker/5:0 Not tainted 4.1.12-112.14.11.el6uek.x86_64 #2\par
[ 9.389624] Hardware name: HPE ProLiant DL380 Gen10/ProLiant DL380 Gen10, BIOS U30 11/14/2017\par
[ 9.492522] Workqueue: pm pm_runtime_work\par
[ 9.540841] task: ffff88042c63b800 ti: ffff88042c668000 task.ti: ffff88042c668000\par
[ 9.631128] RIP: 0010:[<ffffffffa02a32f4>] [<ffffffffa02a32f4>] xhci_bus_suspend+0x184/0x320 [xhci_hcd]\par
[ 9.745580] RSP: 0000:ffff88042c66ba98 EFLAGS: 00010046\par

Changes

Install  latest UEK4 kernel on HP DL380 G10 with FC cables plugged HBA Emulex 12002.

 

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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