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Oracle Linux: Kernel panic - ''not syncing: NMI: Not continuing'' by RIP ''native_safe_halt'' with 3.10.0-862.14.4.el7 (Doc ID 2578537.1)

Last updated on JULY 28, 2020

Applies to:

Linux OS - Version Oracle Linux 7.5 and later
Linux x86-64

Symptoms

VMware VM Guest (Linux 7.5) hit Kernel panic - not syncing: NMI: Not continuing by RIP: native_safe_halt when running with Redhat Compatible Kernel: 3.10.0-862.14.4.el7

/var/log/messages file shows below trace:

Jul 21 18:02:24 <hostname> kernel: INFO: task postgres:1834 blocked for more than 120 seconds.
Jul 21 18:02:24 <hostname> kernel: "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
Jul 21 18:02:24 <hostname> kernel: postgres D ffff9e9e27fb8000 0 1834 1677 0x00000080
Jul 21 18:02:24 <hostname> kernel: Call Trace:
Jul 21 18:02:24 <hostname> kernel: [<ffffffffae118f39>] schedule+0x29/0x70
Jul 21 18:02:24 <hostname> kernel: [<ffffffffadc69ac5>] fanotify_handle_event+0x275/0x3c0
Jul 21 18:02:24 <hostname> kernel: [<ffffffffc05d49db>] ? xfs_attr_get+0x15b/0x1a0 [xfs]
Jul 21 18:02:24 <hostname> kernel: [<ffffffffadabef10>] ? wake_up_atomic_t+0x30/0x30

 

The vmcore file shows below information:

crash7latest> sys
KERNEL: /share/linuxrpm/vmlinux_repo/64/3.10.0-862.14.4.el7.x86_64/vmlinux
DUMPFILE: vmcore [PARTIAL DUMP]
CPUS: 16
DATE: Sun Jul 21 19:10:09 2019
UPTIME: 1 days, 19:19:45
LOAD AVERAGE: 36.00, 35.94, 34.64
TASKS: 659
NODENAME: <hostname>
RELEASE: 3.10.0-862.14.4.el7.x86_64
VERSION: #1 SMP Tue Sep 25 17:20:38 PDT 2018
MACHINE: x86_64 (2394 Mhz)
MEMORY: 64 GB
PANIC: "Kernel panic - not syncing: NMI: Not continuing"  

 

crash7latest> bt -l
PID: 0 TASK: ffffffffae616480 CPU: 0 COMMAND: "swapper/0"
#0 [ffff9ea87ee08cf0] machine_kexec at ffffffffada62a0a
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/arch/x86/kernel/machine_kexec_64.c: 330
#1 [ffff9ea87ee08d50] __crash_kexec at ffffffffadb166c2
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/kernel/kexec_core.c: 891
#2 [ffff9ea87ee08e20] panic at ffffffffae10d2aa
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/arch/x86/include/asm/smp.h: 92
#3 [ffff9ea87ee08ea0] nmi_panic at ffffffffada9432f
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/kernel/panic.c: 115
#4 [ffff9ea87ee08eb0] do_nmi at ffffffffae11dd86
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/arch/x86/kernel/nmi.c: 290
#5 [ffff9ea87ee08ef0] end_repeat_nmi at ffffffffae11cd69
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/arch/x86/kernel/entry_64.S: 1930
[exception RIP: native_safe_halt+6]
RIP: ffffffffae11af96 RSP: ffffffffae603eb0 RFLAGS: 00000286 
RAX: ffffffffae11ad90 RBX: ffffffffae741f20 RCX: 0100000000000000
RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000046
RBP: ffffffffae603eb0 R8: 0000000000000000 R9: 0000000000000001
R10: 0000000000000000 R11: 00008e3165efde00 R12: 0000000000000000
R13: ffffffffae600000 R14: ffffffffae600000 R15: ffffffffae600000
ORIG_RAX: ffffffffffffffff CS: 0010 SS: 0018
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/arch/x86/include/asm/irqflags.h: 54
--- <NMI exception stack> ---
#6 [ffffffffae603eb0] native_safe_halt at ffffffffae11af96
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/arch/x86/include/asm/irqflags.h: 54
#7 [ffffffffae603eb8] default_idle at ffffffffae11adae
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/arch/x86/include/asm/paravirt.h: 112
#8 [ffffffffae603ed8] arch_cpu_idle at ffffffffada366e3
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/arch/x86/kernel/process.c: 457
#9 [ffffffffae603ee8] cpu_startup_entry at ffffffffadaf5dea
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/arch/x86/include/asm/paravirt.h: 785
#10 [ffffffffae603f30] rest_init at ffffffffae101d17
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/init/main.c: 402
#11 [ffffffffae603f40] start_kernel at ffffffffae76c1c6
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/init/main.c: 670
#12 [ffffffffae603f88] x86_64_start_reservations at ffffffffae76b72f
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/arch/x86/kernel/head64.c: 335
#13 [ffffffffae603f98] x86_64_start_kernel at ffffffffae76b885
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/arch/x86/kernel/head64.c: 324
#14 [ffffffffae603ff0] start_cpu at ffffffffada000d5
/usr/src/debug/kernel-3.10.0-862.14.4.el7/linux-3.10.0-862.14.4.el7.x86_64/arch/x86/kernel/head_64.S: 234

Cause

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Cause
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