OL: SSH service fails, openssl, sosreport command failed with error like 'Starting sshd: /usr/sbin/sshd: /usr/lib64/libcrypto.so.10: no version information available (required by /usr/sbin/sshd)' (Doc ID 2583022.1)

Last updated on AUGUST 29, 2023

Applies to:

Symptoms

SSH service fails, openssl, sosreport command failed:

[root@<TEST> ssh]# service sshd restart
Stopping sshd: [FAILED]
Starting sshd: /usr/sbin/sshd: /usr/lib64/libcrypto.so.10: no version information available (required by /usr/sbin/sshd)
/usr/sbin/sshd: /usr/lib64/libcrypto.so.10: no version information available (required by /usr/sbin/sshd)
/usr/sbin/sshd: /usr/lib64/libcrypto.so.10: no version information available (required by /usr/sbin/sshd)
/usr/sbin/sshd: relocation error: /usr/sbin/sshd: symbol EC_GROUP_cmp, version OPENSSL_1.0.1_EC not defined in file libcrypto.so.10 with link time reference
[FAILED]
[root@<TEST> ssh]# service sshd status
openssh-daemon is stopped

[root@<TEST> tmp]# openssl version -a
openssl: /usr/lib64/libcrypto.so.10: no version information available (required by openssl)
openssl: /usr/lib64/libcrypto.so.10: no version information available (required by openssl)
openssl: /usr/lib64/libcrypto.so.10: no version information available (required by openssl)
openssl: /usr/lib64/libcrypto.so.10: no version information available (required by /usr/lib64/libssl.so.10)
openssl: /usr/lib64/libcrypto.so.10: no version information available (required by /usr/lib64/libssl.so.10)
openssl: relocation error: /usr/lib64/libssl.so.10: symbol private_ossl_minimum_dh_bits, version libcrypto.so.10 not defined in file libcrypto.so.10 with link time reference

[root@<TEST> ssh]# sosreport
Traceback (most recent call last):
File "/usr/sbin/sosreport", line 20, in <module>
from sos.sosreport import main
File "/usr/lib/python2.6/site-packages/sos/sosreport.py", line 31, in <module>
from sos.plugins import import_plugin
File "/usr/lib/python2.6/site-packages/sos/plugins/__init__.py", line 21, in <module>
from sos.utilities import (sos_get_command_output, import_module, grep,
File "/usr/lib/python2.6/site-packages/sos/utilities.py", line 22, in <module>
import hashlib
File "/usr/lib64/python2.6/hashlib.py", line 88, in <module>
import _hashlib
ImportError: /usr/lib64/libssl.so.10: symbol private_ossl_minimum_dh_bits, version libcrypto.so.10 not defined in file libcrypto.so.10 with link time reference

Changes

NA

Cause

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