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UEK4 Crashes with "PANIC: general protection fault: 0000 [#1] SMP" (Doc ID 2601102.1)

Last updated on NOVEMBER 04, 2019

Applies to:

Linux OS - Version Oracle Linux 6.9 with Unbreakable Enterprise Kernel [4.1.12] and later
Linux x86-64

Symptoms

UEK4 system with release 4.1.12-124.26.7.el6uek.x86_64  panics with the following stack traces

crash7latest> sys
KERNEL:
/share/linuxrpm/vmlinux_repo/64/4.1.12-124.26.7.el6uek.x86_64/vmlinux
DUMPFILE: vmcore [PARTIAL DUMP]
CPUS: 16
DATE: date
UPTIME: 72 days, 00:22:21
LOAD AVERAGE: 0.11, 0.06, 0.05
TASKS: 480
NODENAME: <hostname>
RELEASE: 4.1.12-124.26.7.el6uek.x86_64
VERSION: #2 SMP Fri Mar 29 17:07:35 PDT 2019
MACHINE: x86_64 (3192 Mhz)
MEMORY: 383.8 GB
PANIC: "general protection fault: 0000 [#1] SMP "
crash7latest> bt
PID: 0 TASK: ffff882f66992a00 CPU: 9 COMMAND: "swapper/9"
#0 [ffff882f7fd43a70] machine_kexec at ffffffff8105fbfc
#1 [ffff882f7fd43ad0] crash_kexec at ffffffff81115663
#2 [ffff882f7fd43ba0] oops_end at ffffffff8101a798
#3 [ffff882f7fd43bd0] die at ffffffff8101ad9b
#4 [ffff882f7fd43c00] do_general_protection at ffffffff81017415
#5 [ffff882f7fd43c50] general_protection at ffffffff816f94ef
[exception RIP: memcpy_erms+6]
RIP: ffffffff813382f6 RSP: ffff882f7fd43d00 RFLAGS: 00010212
RAX: ffff882d51d1c68e RBX: ffff882f63fae600 RCX: 0000000000000034
RDX: 0000000000000034 RSI: cfa55911632c180e RDI: ffff882d51d1c68e
RBP: ffff882f7fd43d28 R8: 000000000001b980 R9: ffffffff815fbdbf
R10: ffff882f7fd5b980 R11: ffffea00bd8feb80 R12: 0000000000000034
R13: ffff882d51d1c7c0 R14: 0000000000000000 R15: 0000000000000000
ORIG_RAX: ffffffffffffffff CS: 0010 SS: 0018
#6 [ffff882f7fd43d00] gro_pull_from_frag0 at ffffffff8160ca88
#7 [ffff882f7fd43d30] dev_gro_receive at ffffffff81612068
#8 [ffff882f7fd43d90] napi_gro_frags at ffffffff81612425
#9 [ffff882f7fd43dc0] be_poll at ffffffffc02d2035 [be2net]
#10 [ffff882f7fd43e60] net_rx_action at ffffffff81611e9f
#11 [ffff882f7fd43ee0] __do_softirq at ffffffff8108bb30
#12 [ffff882f7fd43f50] irq_exit at ffffffff8108bf35
#13 [ffff882f7fd43f70] do_IRQ at ffffffff816fb028
--- <IRQ stack> ---
#14 [ffff882f669a7df8] ret_from_intr at ffffffff816f4c96
[exception RIP: tick_nohz_idle_exit+199]
RIP: ffffffff81104d47 RSP: ffff882f669a7ea8 RFLAGS: 00000282
RAX: 7ffffffffffffffd RBX: ffffffff810f47ba RCX: 00000000000006e0
RDX: ffffffffffffffff RSI: 0000000000000092 RDI: 0000000000000000
RBP: ffff882f669a7eb8 R8: 000000000050312c R9: 000000000000001c
R10: 0000000272d9c4b5 R11: 0000000000000001 R12: ffffffff816f4b43
R13: ffffffff816f4b4a R14: ffffffff816f4b51 R15: ffffffff816f4b58
ORIG_RAX: ffffffffffffffd0 CS: 0010 SS: 0018
#15 [ffff882f669a7ec0] cpu_startup_entry at ffffffff810cd918
#16 [ffff882f669a7f30] start_secondary at ffffffff81053a7d

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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