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Ksplice: uptrack-upgrade Fails to Install Update for CVE-2019-11810 on Red Hat Compatible Kernel (Doc ID 2603427.1)

Last updated on JULY 28, 2020

Applies to:

Linux OS - Version Oracle Linux 6.10 and later
Linux x86-64

Symptoms

Ksplice command 'uptrack-upgrade' fails to install the update for CVE-2019-11810 on Red Hat Compatible Kernel 2.6.32-754.12.1.el6.x86_64 with error below

# uptrack-upgrade
The following steps will be taken:
Install [7s2rvc0b] CVE-2019-11810: Denial-of-service in LSI Logic MegaRAID probing.
Install [4qs0dpua] CVE-2019-14835: Privilege escalation during live migration of guest.
Go ahead [y/N]? y
Installing [7s2rvc0b] CVE-2019-11810: Denial-of-service in LSI Logic MegaRAID probing.
Error processing ksplice-7s2rvc0b.tar.gz
The following actions failed:
Install [7s2rvc0b] CVE-2019-11810: Denial-of-service in LSI Logic MegaRAID probing.
Ksplice was unable to install this update because the code in your
running kernel does not match the expected version.
You may be running a backported or custom-compiled version of one or
more of the following kernel modules that were provided by your Linux
vendor:
- megaraid_sas
If you are not intentionally using a different version of these
modules, you should be able to install this update by running the
following commands as root:
rmmod megaraid_sas
and then trying again. If you are unable to resolve this issue,
please contact <ksplice-support_ww@oracle.com> for assistance.

Cause

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Symptoms
Cause
Solution


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