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[PCA] Backups Failing on Invalid Password (Doc ID 2610353.1)

Last updated on MARCH 06, 2022

Applies to:

Private Cloud Appliance - Version 2.3.3 to 2.4.2 [Release 2.0]
Linux x86-64

Symptoms

ERROR
-----------------------
 
The output from /var/log/ovca-backup.log 

[2019-10-24 09:07:02 2105109] DEBUG (pca-backup:56) Task progress: 60. Task status: RUNNING
[2019-10-24 09:07:03 2105212] ERROR (backup:85) Error while backing up OVCA data.
Traceback (most recent call last):
File "/usr/lib/python2.6/site-packages/ovca/backup.py", line 81, in do_backup
ovca_backup(timestamp)
File "/usr/lib/python2.6/site-packages/ovca/mgmt.py", line 1508, in ovca_backup
raise Exception("Could not access remote system: %s", ip)
Exception: ('Could not access remote system: %s', 'xxx.xx.xxx.xxx')
2019-10-24 09:07:22 2105109] DEBUG (pca-backup:56) Task progress: 90. Task status: RUNNING [2019-10-11 21:06:51 2443646] ERROR (ofmSession:250) Fatal failure when taking xms backups.
Traceback (most recent call last):
File "/usr/lib/python2.6/site-packages/ovca/ofmSession.py", line 247, in xms_backup
ofmsession = OfmSession()
File "/usr/lib/python2.6/site-packages/ovca/ofmSession.py", line 325, in __init__
if (self.login() == 0):
File "/usr/lib/python2.6/site-packages/ovca/ofmSession.py", line 424, in login
raise OfmError("Exception %s when trying to Login " % ex)
OfmError: Exception Exception u'The post request xmsSession had a HTTP response: <Response [400]> \n The server Error message is {"hostname":"xxxxxxxx","loggedIn":false,"errorCode":"java.lang.IllegalArgumentException","demoMode":false,"message":"Login failed. Invalid username/password combination.","username":"root","status":"fail","haMode":true,"notice":null} ' while executing POST request for xmsSession when trying to Login [2019-10-11 21:06:49 2443646] INFO (util:420) This node (xxx.xxx.x.x) is the master
[2019-10-11 21:06:51 2443646] ERROR (ofmSession:250) Fatal failure when taking xms backups.
Traceback (most recent call last):
File "/usr/lib/python2.6/site-packages/ovca/ofmSession.py", line 247, in xms_backup
ofmsession = OfmSession()
File "/usr/lib/python2.6/site-packages/ovca/ofmSession.py", line 325, in __init__
if (self.login() == 0):
File "/usr/lib/python2.6/site-packages/ovca/ofmSession.py", line 424, in login
raise OfmError("Exception %s when trying to Login " % ex)
OfmError: Exception Exception u'The post request xmsSession had a HTTP response: <Response [400]> \n The server Error message is {"hostname":"ovcamn05r1","loggedIn":false,"errorCode":"java.lang.IllegalArgumentException","demoMode":false,"message":"Login failed. Invalid username/password combination.","username":"root","status":"fail","haMode":true,"notice":null} ' while executing POST request for xmsSession when trying to Login

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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