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Oracle VM: qlaxxx HBA card firmware crash with Error "qla2xxx-5003:2: ISP System Error - mbx1=13a5h mbx2=10h mbx3=0h mbx7=0h" (Doc ID 2613051.1)

Last updated on APRIL 01, 2020

Applies to:

Oracle VM - Version 3.4.6 to 3.4.6 [Release OVM34]
Linux x86-64

Symptoms

On Oracle VM Server below errors are seen in /var/log/messages file

Aug 14 11:49:15 hostname kernel: [93629.644303] qla2xxx [0000:13:00.0]-5003:2: ISP System Error - mbx1=13a5h mbx2=10h mbx3=0h mbx7=0h.
Aug 14 11:49:15 hostname kernel: [93629.644522] qla2xxx [0000:13:00.0]-d00d:2: Firmware has been previously dumped (ffffc90006501000) -- ignoring request...
Aug 14 11:49:15 hostname kernel: [93630.237815] qla2xxx [0000:13:00.0]-00af:2: Performing ISP error recovery - ha=ffff880345cd4000.
Aug 14 11:49:15 hostname kernel: [93630.240839] qla2xxx [0000:13:00.0]-70dc:2: ISP reset active.
Aug 14 11:49:15 hostname kernel: [93630.241174] qla2xxx [0000:13:00.0]-707c:2: ISP reset active.
Aug 14 11:49:15 hostname kernel: [93630.263767] qla2xxx [0000:13:00.0]-0075:2: ZIO mode 6 enabled; timer delay (200 us).
Aug 14 11:49:15 hostname kernel: [93630.272077] qla2xxx [0000:03:00.0]-5003:0: ISP System Error - mbx1=13a5h mbx2=10h mbx3=0h mbx7=0h.
Aug 14 11:49:15 hostname kernel: [93630.272521] qla2xxx [0000:03:00.0]-d00d:0: Firmware has been previously dumped (ffffc90003d01000) -- ignoring request...
Aug 14 11:49:15 hostname kernel: [93630.455795] qla2xxx [0000:03:00.0]-00af:0: Performing ISP error recovery - ha=ffff8803493b0000.
Aug 14 11:49:15 hostname kernel: [93630.458780] qla2xxx [0000:03:00.0]-70dc:0: ISP reset active.
Aug 14 11:49:15 hostname kernel: [93630.459038] qla2xxx [0000:03:00.0]-707c:0: ISP reset active.
Aug 14 11:49:16 hostname kernel: [93630.481765] qla2xxx [0000:03:00.0]-0075:0: ZIO mode 6 enabled; timer delay (200 us).

Changes

 No changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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