My Oracle Support Banner

Oracle Linux: Server Crashed After Experiencing Multiple CPU Soft Lockups with Errors: "BUG: soft lockup - CPU#X stuck for XXs! [<process_name>:<pid>]" (Doc ID 2622581.1)

Last updated on OCTOBER 12, 2022

Applies to:

Linux OS - Version Oracle Linux 7.0 and later
Oracle Cloud Infrastructure - Version N/A and later
Linux x86-64


A virtual server running Oracle Linux 7 became non-responsive, and then crashed and was rebooted.

The virtual server was running on VMWare, and the performance statistics for the virtual server showed its CPU utilization was at 100% prior to the crash.

The vmcore buffer log showed the following soft lockup errors occurred immediately prior to the crash and reboot:





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.