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Oracle Linux: Server Fails to Boot After Installing Ksplice 'uptrack-updates-3.10.0-1062.9.1.el7.x86_64.noarch 0:20191220-0' (Doc ID 2647630.1)

Last updated on MARCH 19, 2020

Applies to:

Linux OS - Version Oracle Linux 7.7 and later
Linux x86-64

Symptoms

Server is not booting after applying Ksplice uptrack-updates-3.10.0-1062.9.1.el7.x86_64.noarch 0:20191220-0.

Below call stack can be noticed when booting the server in the console.

5.118530] ksplice: Update lmp647f3 applied successfully
[ OK ] Started Self Monitoring and Reporting Technology (SMART) Daemon.
[ OK ] Started Resets System Activity Logs.
[ OK ] Started NTP client/server.
[ 25.275719] ksplice: Update ed8jd5mt applied successfully
[ OK ] Started Corrected machine check interrupt manager daemon.
[ 25.426323] ksplice: Update h4617qil applied successfully
[ 25.562841] ksplice: Update fxnnkl8h applied successfully
[ 25.730322] ksplice: Update of7tbe3m applied successfully
[ 25.847288] ksplice: Update 7ekl6aco applied successfully
[ 25.992718] ksplice: Update e4dqrcbr applied successfully
[ 26.344470] ksplice: Update efl8cdgj applied successfully
[ 26.495211] double fault: 0000 [#1] SMP
[ 26.499625] Modules linked in: ksplice_31ytbtms_vmlinux_old(OE) ksplice_31ytbtms_vmlinux_new(OE) ksplice_31ytbtms(OE) ksplice_efl8cdgj_vmlinux_new(OE) ksplice_efl8cdgj_kvm_new(OE) ksplice_efl8cdgj(OE) ksplice_e4dqrcbr_vmlinux_new(OE) ksplice_e4dqrcbr(OE) ksplice_7ekl6aco(OE) ksplice_of7tbe3m_vmlinux_new(OE) ksplice_of7tbe3m(OE) ksplice_fxnnkl8h(OE) ksplice_h4617qil_vmlinux_new(OE) ksplice_h4617qil(OE) ksplice_ed8jd5mt_vmlinux_new(OE) ksplice_ed8jd5mt(OE) ksplice_lmp647f3_vmlinux_new(OE) ksplice_lmp647f3(OE) sunrpc iTCO_wdt iTCO_vendor_support intel_powerclamp coretemp intel_rapl vfat iosf_mbi fat kvm_intel ext4 kvm mbcache jbd2 irqbypass crc32_pclmul ghash_clmulni_intel aesni_intel lrw gf128mul glue_helper ablk_helper cryptd pcspkr ipmi_ssif i40e ptp pps_core lpc_ich joydev i2c_i801 sg wmi ipmi_si ipmi_devintf ipmi_msghandler numatools(OE) hwperf(OE) binfmt_misc ip_tables xfs libcrc32c sr_mod sd_mod cdrom mgag200 lpfc i2c_algo_bit nvmet_fc drm_kms_helper nvmet syscopyarea crc_t10dif sysfillrect sysimgblt crct10dif_generic fb_sys_fops crct10dif_pclmul nvme_fc ttm crc32c_intel nvme_fabrics drm nvme_core ahci megaraid_sas scsi_transport_fc libahci scsi_tgt libata crct10dif_common drm_panel_orientation_quirks uas usb_storage dm_mirror dm_region_hash dm_log dm_mod [last unloaded: ksplice_efl8cdgj_vmlinux_old]
[ 26.629853] CPU: 92 PID: 14395 Comm: rpm Tainted: G OE ------------ 3.10.0-1062.1.2.el7.x86_64 #1
[ 26.641022] Hardware name: HPE Superdome Flex/Superdome Flex, BIOS Bundle:3.10.174 SFW:IP147.007.001.061.000.1908192252 08/19/2019
[ 26.654127] task: ffff8d6de2e6a0e0 ti: ffff8d6de3330000 task.ti: ffff8d6de3330000
[ 26.662481] RIP: 0010:[<ffffffff8378cfd0>] [<ffffffff8378cfd0>] sysret_check+0xe8/0xff
[ 26.671436] RSP: 0018:00007fffc0ebd6c8 EFLAGS: 00010046
[ 26.677366] RAX: 0000000000001000 RBX: 0000000001a1aba0 RCX: 00007fd0f14f0c23
[ 26.685332] RDX: 0000000000001000 RSI: 00007fcff1ab0ac8 RDI: 0000000000000003
[ 26.693299] RBP: 0000000000000000 R08: 0000000000001000 R09: 00007fcff0f18900
[ 26.701264] R10: 00000000063be000 R11: 0000000000000246 R12: 0000000001a1bb60
[ 26.709231] R13: 0000000000000001 R14: 00000000063be000 R15: 0000000000001000
[ 26.717199] FS: 00007fcff1bef900(0000) GS:ffff8e2e07900000(0000) knlGS:0000000000000000
[ 26.726231] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 26.732643] CR2: 00007fffc0ebd6b8 CR3: 0000017a30536000 CR4: 00000000007607e0
[ 26.740611] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
[ 26.748579] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
[ 26.756534] PKRU: 55555554
[ 26.759555] Call Trace:
[ 26.762287] Code: 48 0f ba e8 3f 48 0d 01 10 00 00 0f 22 d8 65 48 8b 04 25 00 d0 00 00 eb 12 48 0d 00 10 00 00 0f 22 d8 65 48 8b 04 25 00 d0 00 00 <cc> 1f 44 00 00 eb 0a 90 18 00 0f 00 2d f7 ff ff ff 0f 01 f8 48
[ 26.784225] RIP [<ffffffff8378cfd0>] sysret_check+0xe8/0xff
[ 26.790551] RSP <00007fffc0ebd6c8>
[ 26.794451] ---[ end trace a300d31e9179aae8 ]---
[ 26.794456] double fault: 0000 [#2] SMP
[ 26.794472] Modules linked in: ksplice_31ytbtms_vmlinux_old(OE) ksplice_31ytbtms_vmlinux_new(OE) ksplice_31ytbtms(OE) ksplice_efl8cdgj_vmlinux_new(OE) ksplice_efl8cdgj_kvm_new(OE) ksplice_efl8cdgj(OE) ksplice_e4dqrcbr_vmlinux_new(OE) ksplice_e4dqrcbr(OE) ksplice_7ekl6aco(OE) ksplice_of7tbe3m_vmlinux_new(OE) ksplice_of7tbe3m(OE) ksplice_fxnnkl8h(OE) ksplice_h4617qil_vmlinux_new(OE) ksplice_h4617qil(OE) ksplice_ed8jd5mt_vmlinux_new(OE) ksplice_ed8jd5mt(OE) ksplice_lmp647f3_vmlinux_new(OE) ksplice_lmp647f3(OE) sunrpc iTCO_wdt iTCO_vendor_support intel_powerclamp coretemp intel_rapl vfat iosf_mbi fat kvm_intel ext4 kvm mbcache jbd2 irqbypass crc32_pclmul ghash_clmulni_intel aesni_intel lrw gf128mul glue_helper ablk_helper cryptd pcspkr ipmi_ssif i40e ptp pps_core lpc_ich joydev i2c_i801 sg wmi ipmi_si ipmi_devintf ipmi_msghandler numatools(OE) hwperf(OE) binfmt_misc ip_tables xfs libcrc32c sr_mod sd_mod cdrom mgag200 lpfc i2c_algo_bit nvmet_fc drm_kms_helper nvmet syscopyarea crc_t10dif sysfillrect sysimgblt crct10dif_generic fb_sys_fops crct10dif_pclmul nvme_fc ttm crc32c_intel nvme_fabrics drm nvme_core ahci megaraid_sas scsi_transport_fc libahci scsi_tgt libata crct10dif_common drm_panel_orientation_quirks uas usb_storage dm_mirror dm_region_hash dm_log dm_mod [last unloaded: ksplice_efl8cdgj_vmlinux_old]
[ 26.794484] CPU: 81 PID: 14270 Comm: memlogd Tainted: G D OE ------------ 3.10.0-1062.1.2.el7.x86_64 #1
[ 26.794485] Hardware name: HPE Superdome Flex/Superdome Flex, BIOS Bundle:3.10.174 SFW:IP147.007.001.061.000.1908192252 08/19/2019
[ 26.794486] task: ffff8d6e085b41c0 ti: ffff8d6df95a8000 task.ti: ffff8d6df95a8000
[ 26.794499] RIP: 0010:[<ffffffff8378cfd0>] [<ffffffff8378cfd0>] sysret_check+0xe8/0xff
[ 26.794500] RSP: 0018:00007ffc3ef20bd0 EFLAGS: 00010046
[ 26.794500] RAX: 0000000000000000 RBX: 00007ffc3ef20bf0 RCX: 00007fd94d328c0d
[ 26.794501] RDX: 0000000000000000 RSI: 00007ffc3ef20be0 RDI: 00007ffc3ef20be0
[ 26.794501] RBP: 00000000ffffffff R08: 00007ffc3ef20cf0 R09: 00007ffc3ef20b30
[ 26.794501] R10: 0000000000000008 R11: 0000000000000293 R12: 00007ffc3ef20c70
[ 26.794502] R13: ffffffffffffffff R14: 0000000000000001 R15: 0000000000000001
[ 26.794502] FS: 00007fd84dad67c0(0000) GS:ffff8d6e0cac0000(0000) knlGS:0000000000000000
[ 26.794503] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 26.794503] CR2: 00007ffc3ef20bc8 CR3: 000000ba42ab2000 CR4: 00000000007607e0
[ 26.794505] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
[ 26.794505] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
[ 26.794505] PKRU: 55555554
[ 26.794505] Call Trace:
[ 26.794514] Code: 48 0f ba e8 3f 48 0d 01 10 00 00 0f 22 d8 65 48 8b 04 25 00 d0 00 00 eb 12 48 0d 00 10 00 00 0f 22 d8 65 48 8b 04 25 00 d0 00 00 <cc> 1f 44 00 00 eb 0a 90 18 00 0f 00 2d f7 ff ff ff 0f 01 f8 48
[ 26.794515] RIP [<ffffffff8378cfd0>] sysret_check+0xe8/0xff
[ 26.794515] RSP <00007ffc3ef20bd0>
[ 26.794521] ---[ end trace a300d31e9179aae9 ]---
[ 26.794523] Kernel panic - not syncing: Fatal exception
[ 26.794528] double fault: 0000 [#3] SMP
[ 26.794544] Modules linked in: ksplice_31ytbtms_vmlinux_old(OE) ksplice_31ytbtms_vmlinux_new(OE) ksplice_31ytbtms(OE) ksplice_efl8cdgj_vmlinux_new(OE) ksplice_efl8cdgj_kvm_new(OE) ksplice_efl8cdgj(OE) ksplice_e4dqrcbr_vmlinux_new(OE) ksplice_e4dqrcbr(OE) ksplice_7ekl6aco(OE) ksplice_of7tbe3m_vmlinux_new(OE) ksplice_of7tbe3m(OE) ksplice_fxnnkl8h(OE) ksplice_h4617qil_vmlinux_new(OE) ksplice_h4617qil(OE) ksplice_ed8jd5mt_vmlinux_new(OE) ksplice_ed8jd5mt(OE) ksplice_lmp647f3_vmlinux_new(OE) ksplice_lmp647f3(OE) sunrpc iTCO_wdt iTCO_vendor_support intel_powerclamp coretemp intel_rapl vfat iosf_mbi fat kvm_intel ext4 kvm mbcache jbd2 irqbypass crc32_pclmul ghash_clmulni_intel aesni_intel lrw gf128mul glue_helper ablk_helper cryptd pcspkr ipmi_ssif i40e ptp pps_core lpc_ich joydev i2c_i801 sg wmi ipmi_si ipmi_devintf ipmi_msghandler numatools(OE) hwperf(OE) binfmt_misc ip_tables xfs libcrc32c sr_mod sd_mod cdrom mgag200 lpfc i2c_algo_bit nvmet_fc drm_kms_helper nvmet syscopyarea crc_t10dif sysfillrect sysimgblt crct10dif_generic fb_sys_fops crct10dif_pclmul nvme_fc ttm crc32c_intel nvme_fabrics drm nvme_core ahci megaraid_sas scsi_transport_fc libahci scsi_tgt libata crct10dif_common drm_panel_orientation_quirks uas usb_storage dm_mirror dm_region_hash dm_log dm_mod [last unloaded: ksplice_efl8cdgj_vmlinux_old]
[ 26.794556] CPU: 23 PID: 1 Comm: systemd Tainted: G D OE ------------ 3.10.0-1062.1.2.el7.x86_64 #1
[ 26.794557] Hardware name: HPE Superdome Flex/Superdome Flex, BIOS Bundle:3.10.174 SFW:IP147.007.001.061.000.1908192252 08/19/2019

Cause

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In this Document
Symptoms
Cause
Solution
References


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