My Oracle Support Banner

System Crashes at native_queued_spin_lock_slowpath+256 (Doc ID 2651437.1)

Last updated on MARCH 30, 2020

Applies to:

Linux OS - Version Oracle Linux 7.4 and later
Linux x86-64

Symptoms

System crashes at native_queued_spin_lock_slowpath+256

From vmcore analysis, we could see the following stack trace

crash7latest> sys
KERNEL:
/share/linuxrpm/vmlinux_repo/64/3.10.0-693.11.6.el7.x86_64/vmlinux
DUMPFILE: vmcore [PARTIAL DUMP]
CPUS: 24
DATE: xxx.xxx.xxx
UPTIME: 03:38:43
LOAD AVERAGE: 7.01, 7.02, 6.97
TASKS: 358
NODENAME:hostname
RELEASE: 3.10.0-693.11.6.el7.x86_64
VERSION: #1 SMP Wed Jan 3 18:59:47 PST 2018
MACHINE: x86_64 (2300 Mhz)
MEMORY: 31.7 GB
PANIC: "BUG: unable to handle kernel paging request at
00000000000195d0"
crash7latest> bt
PID: 14325 TASK: ffff880808fd2f70 CPU: 0 COMMAND: "snmpd"
#0 [ffff88080c28b8d8] machine_kexec at ffffffff8105c58b
#1 [ffff88080c28b938] __crash_kexec at ffffffff81106742
#2 [ffff88080c28ba08] crash_kexec at ffffffff81106830
#3 [ffff88080c28ba20] oops_end at ffffffff816b0aa8
#4 [ffff88080c28ba48] no_context at ffffffff8169f3aa
#5 [ffff88080c28ba98] __bad_area_nosemaphore at ffffffff8169f440
#6 [ffff88080c28bae0] bad_area_nosemaphore at ffffffff8169f5aa
#7 [ffff88080c28baf0] __do_page_fault at ffffffff816b396e
#8 [ffff88080c28bb50] do_page_fault at ffffffff816b3b15
#9 [ffff88080c28bb80] page_fault at ffffffff816af8f8
[exception RIP: native_queued_spin_lock_slowpath+256]
RIP: ffffffff810fc020 RSP: ffff88080c28bc38 RFLAGS: 00010002
RAX: 0000000000001567 RBX: 0000000000000046 RCX: 0000000000010000
RDX: 00000000000195d0 RSI: 00000000ab3baed0 RDI: ffff8800ab3baed0
RBP: ffff88080c28bc38 R8: ffff88083f6195c0 R9: 0000000000000000
R10: 0000000000000000 R11: ffff88081aa91910 R12: ffff8800ab3bae80
R13: 0000000000000000 R14: ffff8800ab3bc2a0 R15: 0000000000000000
ORIG_RAX: ffffffffffffffff CS: 0010 SS: 0018
#10 [ffff88080c28bc40] queued_spin_lock_slowpath at ffffffff816a070f
#11 [ffff88080c28bc50] _raw_spin_lock_irqsave at ffffffff816adea7
#12 [ffff88080c28bc68] ep_poll_callback at ffffffff8124dbfd
#13 [ffff88080c28bca8] __wake_up_common at ffffffff810bc0f8
#14 [ffff88080c28bcf0] __wake_up at ffffffff810bf069
#15 [ffff88080c28bd28] sock_def_wakeup at ffffffff8156ede0
#16 [ffff88080c28bd38] unix_release_sock at ffffffff8163d536
#17 [ffff88080c28bd98] unix_release at ffffffff8163d5ad
#18 [ffff88080c28bdb0] sock_release at ffffffff8156b99f
#19 [ffff88080c28bdd0] sock_close at ffffffff8156ba12
#20 [ffff88080c28bde0] __fput at ffffffff81204d79
#21 [ffff88080c28be28] ____fput at ffffffff81204fde
#22 [ffff88080c28be38] task_work_run at ffffffff810aee05
#23 [ffff88080c28be78] do_exit at ffffffff8108f481
#24 [ffff88080c28bf10] do_group_exit at ffffffff8108fc6f
#25 [ffff88080c28bf40] sys_exit_group at ffffffff8108fce4
#26 [ffff88080c28bf50] system_call_fastpath at ffffffff816b89fd
RIP: 00007fdaa733c529 RSP: 00007fffce3ffc58 RFLAGS: 00010246
RAX: 00000000000000e7 RBX: 0000000000000000 RCX: 00007fdaa763ae70
RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000000
RBP: 00007fdaa7635840 R8: 000000000000003c R9: 00000000000000e7
R10: ffffffffffffff80 R11: 0000000000000246 R12: 00007fdaa7635840
R13: 00007fdaa763ae80 R14: 0000000000000000 R15: 0000000000000000
ORIG_RAX: 00000000000000e7 CS: 0033 SS: 002b

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.