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Oracle Linux: Server Crash with [exception RIP: bnx2x_set_rx_mode_e2+77] (Doc ID 2667350.1)

Last updated on MAY 11, 2020

Applies to:

Linux OS - Version Oracle Linux 7.7 with Unbreakable Enterprise Kernel [4.14.35] and later
Linux x86-64

Symptoms

Oracle Linux Server crashed while activating team0 interface with below errors in vmcore:

KERNEL: /XXXXXXXXXXXX/4.14.35-1902.10.2.1.el7uek.x86_64/vmlinux
DUMPFILE: vmcore [PARTIAL DUMP]
CPUS: 24
DATE: XXX XXX X XX:XX:XX XXXX
UPTIME: XX:XX:XX
LOAD AVERAGE: 0.00, 0.01, 0.00
TASKS: 458
NODENAME: <Hostname>
RELEASE: 4.14.35-1902.10.2.1.el7uek.x86_64
VERSION: #2 SMP Sun Jan 26 09:50:03 PST 2020
MACHINE: x86_64 (2300 Mhz)
MEMORY: 239.9 GB
PANIC: "BUG: unable to handle kernel NULL pointer dereference at 0000XXXXXXXXXXXX"
PID: XXXX
COMMAND: "NetworkManager"
TASK: ffffXXXXXXXXXXXX [THREAD_INFO: ffffXXXXXXXXXXXX]
CPU: 12
STATE: TASK_RUNNING (PANIC)
> bt
PID: XXXX TASK: ffffXXXXXXXXXXXX CPU: 12 COMMAND: "NetworkManager"
#0 [ffffXXXXXXXXXXXX] machine_kexec at ffffXXXXXXXXXXXX
#1 [ffffXXXXXXXXXXXX] __crash_kexec at ffffXXXXXXXXXXXX
#2 [ffffXXXXXXXXXXXX] panic at ffffXXXXXXXXXXXX
#3 [ffffXXXXXXXXXXXX] oops_end at ffffXXXXXXXXXXXX
#4 [ffffXXXXXXXXXXXX] no_context at ffffXXXXXXXXXXXX
#5 [ffffXXXXXXXXXXXX] __bad_area_nosemaphore at ffffXXXXXXXXXXXX
#6 [ffffXXXXXXXXXXXX] bad_area_nosemaphore at ffffXXXXXXXXXXXX
#7 [ffffXXXXXXXXXXXX] __do_page_fault at ffffXXXXXXXXXXXX
#8 [ffffXXXXXXXXXXXX] do_page_fault at ffffXXXXXXXXXXXX
#9 [ffffXXXXXXXXXXXX] page_fault at ffffXXXXXXXXXXXX
[exception RIP: bnx2x_set_rx_mode_e2+77]
RIP: ffffXXXXXXXXXXXX RSP: ffffXXXXXXXXXXXX RFLAGS: 00010246
RAX: 0000XXXXXXXXXXXX RBX: ffffXXXXXXXXXXXX RCX: 0000XXXXXXXXXXXX
RDX: 0000XXXXXXXXXXXX RSI: 0000XXXXXXXXXXXX RDI: 0000XXXXXXXXXXXX
RBP: ffffXXXXXXXXXXXX R8: 0000XXXXXXXXXXXX R9: 0000XXXXXXXXXXXX
R10: ffffXXXXXXXXXXXX R11: ffffXXXXXXXXXXXX R12: ffffXXXXXXXXXXXX
R13: ffffXXXXXXXXXXXX R14: ffffXXXXXXXXXXXX R15: ffffXXXXXXXXXXXX
ORIG_RAX: ffffffffffffffff CS: 0010 SS: 0018
#10 [ffffXXXXXXXXXXXX] bnx2x_config_rx_mode at ffffXXXXXXXXXXXX [bnx2x]
#11 [ffffXXXXXXXXXXXX] bnx2x_set_q_rx_mode at ffffXXXXXXXXXXXX [bnx2x]
#12 [ffffXXXXXXXXXXXX] bnx2x_set_storm_rx_mode at ffffXXXXXXXXXXXX [bnx2x]
#13 [ffffXXXXXXXXXXXX] bnx2x_set_rx_mode_inner at ffffXXXXXXXXXXXX [bnx2x]
#14 [ffffXXXXXXXXXXXX] bnx2x_vlan_configure at ffffXXXXXXXXXXXX [bnx2x]
#15 [ffffXXXXXXXXXXXX] bnx2x_vlan_rx_kill_vid at ffffXXXXXXXXXXXX [bnx2x]
#16 [ffffXXXXXXXXXXXX] vlan_vid_del at ffffXXXXXXXXXXXX
#17 [ffffXXXXXXXXXXXX] team_vlan_rx_kill_vid at ffffXXXXXXXXXXXX [team]
#18 [ffffXXXXXXXXXXXX] vlan_vid_del at ffffXXXXXXXXXXXX
#19 [ffffXXXXXXXXXXXX] unregister_vlan_dev at ffffXXXXXXXXXXXX [8021q]
#20 [ffffXXXXXXXXXXXX] rtnl_delete_link at ffffXXXXXXXXXXXX
#21 [ffffXXXXXXXXXXXX] rtnl_dellink at ffffXXXXXXXXXXXX
#22 [ffffXXXXXXXXXXXX] rtnetlink_rcv_msg at ffffXXXXXXXXXXXX
#23 [ffffXXXXXXXXXXXX] netlink_rcv_skb at ffffXXXXXXXXXXXX
#24 [ffffXXXXXXXXXXXX] rtnetlink_rcv at ffffXXXXXXXXXXXX
#25 [ffffXXXXXXXXXXXX] netlink_unicast at ffffXXXXXXXXXXXX
#26 [ffffXXXXXXXXXXXX] netlink_sendmsg at ffffXXXXXXXXXXXX
#27 [ffffXXXXXXXXXXXX] sock_sendmsg at ffffXXXXXXXXXXXX
#28 [ffffXXXXXXXXXXXX] ___sys_sendmsg at ffffXXXXXXXXXXXX
#29 [ffffXXXXXXXXXXXX] __sys_sendmsg at ffffXXXXXXXXXXXX
#30 [ffffXXXXXXXXXXXX] sys_sendmsg at ffffXXXXXXXXXXXX
#31 [ffffXXXXXXXXXXXX] do_syscall_64 at ffffXXXXXXXXXXXX
#32 [ffffXXXXXXXXXXXX] entry_SYSCALL_64_after_hwframe at ffffXXXXXXXXXXXX
RIP: 0000XXXXXXXXXXXX RSP: 0000XXXXXXXXXXXX RFLAGS: 0000XXXX
RAX: ffffXXXXXXXXXXXX RBX: 0000XXXXXXXXXXXX RCX: 0000XXXXXXXXXXXX
RDX: 0000XXXXXXXXXXXX RSI: 0000XXXXXXXXXXXX RDI: 0000XXXXXXXXXXXX
RBP: 0000XXXXXXXXXXXX R8: 0000XXXXXXXXXXXX R9: 0000XXXXXXXXXXXX
R10: 0000XXXXXXXXXXXX R11: 0000XXXXXXXXXXXX R12: 0000XXXXXXXXXXXX
R13: 0000XXXXXXXXXXXX R14: 0000XXXXXXXXXXXX R15: 0000XXXXXXXXXXXX
ORIG_RAX: 0000XXXXXXXXXXXX CS: 0033 SS: 002b
> log
[ XXXX.XXXXXX] BUG: unable to handle kernel NULL pointer dereference at 0000XXXXXXXXXXXX
[ XXXX.XXXXXX] IP: bnx2x_set_rx_mode_e2+0x4d/0x420 [bnx2x]
[ XXXX.XXXXXX] PGD 0 P4D 0
[ XXXX.XXXXXX] Oops: 0002 [#1] SMP PTI
[ XXXX.XXXXXX] Modules linked in: bnx2i cnic uio tcp_lp fuse macsec sctp_diag sctp tcp_diag udp_diag inet_diag unix_diag af_packet_diag netlink_diag dm_round_robin iscsi_tcp libiscsi_tcp libiscsi scsi_transport_iscsi team_mode_loadbalance 8021q garp mrp stp llc team sunrpc sb_edac intel_powerclamp coretemp kvm_intel kvm irqbypass crct10dif_pclmul crc32_pclmul ipmi_ssif ghash_clmulni_intel pcbc aesni_intel crypto_simd glue_helper cryptd ipmi_si iTCO_wdt iTCO_vendor_support lpc_ich ipmi_devintf mxm_wmi dcdbas ipmi_msghandler pcspkr sg mei_me mei shpchp wmi pcc_cpufreq acpi_power_meter dm_multipath binfmt_misc ip_tables xfs sr_mod cdrom sd_mod mgag200 i2c_algo_bit drm_kms_helper syscopyarea bnx2x sysfillrect sysimgblt fb_sys_fops ttm drm ahci libahci libata mdio megaraid_sas ptp pps_core libcrc32c crc32c_intel
[ XXXX.XXXXXX] dm_mirror dm_region_hash dm_log dm_mod
[ XXXX.XXXXXX] CPU: 12 PID: XXXX Comm: NetworkManager Not tainted 4.14.35-1902.10.2.1.el7uek.x86_64 #2
[ XXXX.XXXXXX] Hardware name: Dell Inc. PowerEdge R630/0CNCJW, BIOS 2.11.0 11/02/2019
[ XXXX.XXXXXX] task: ffffXXXXXXXXXXXX task.stack: ffffXXXXXXXXXXXX
[ XXXX.XXXXXX] RIP: 0010:bnx2x_set_rx_mode_e2+0x4d/0x420 [bnx2x]
[ XXXX.XXXXXX] RSP: 0018:ffffae864dfe3660 EFLAGS: 00010246
[ XXXX.XXXXXX] RAX: 0000XXXXXXXXXXXX RBX: ffffXXXXXXXXXXXX RCX: 0000XXXXXXXXXXXX
[ XXXX.XXXXXX] RDX: 0000XXXXXXXXXXXX RSI: 0000XXXXXXXXXXXX RDI: 0000XXXXXXXXXXXX
[ XXXX.XXXXXX] RBP: ffffXXXXXXXXXXXX R08: 0000XXXXXXXXXXXX R09: 0000000000000003
[ XXXX.XXXXXX] R10: ffffXXXXXXXXXXXX R11: ffffae864dfe36f0 R12: ffffXXXXXXXXXXXX
[ XXXX.XXXXXX] R13: ffffXXXXXXXXXXXX R14: ffff903718b44280 R15: ffffXXXXXXXXXXXX
[ XXXX.XXXXXX] FS: 0000XXXXXXXXXXXX(0000) GS:ffffXXXXXXXXXXXX(0000) knlGS:0000XXXXXXXXXXXX
[ XXXX.XXXXXX] CS: 0010 DS: 0000 ES: 0000 CR0: 0000XXXXXXXXXXXX
[ XXXX.XXXXXX] CR2: 0000XXXXXXXXXXXX CR3: 0000XXXXXXXXXXXX CR4: 0000XXXXXXXXXXXX
[ XXXX.XXXXXX] Call Trace:
[ XXXX.XXXXXX] bnx2x_config_rx_mode+0x1d/0x50 [bnx2x]
[ XXXX.XXXXXX] bnx2x_set_q_rx_mode+0xa1/0x110 [bnx2x]
[ XXXX.XXXXXX] bnx2x_set_storm_rx_mode+0xe4/0x1b0 [bnx2x]
[ XXXX.XXXXXX] bnx2x_set_rx_mode_inner+0xe3/0x4c0 [bnx2x]
[ XXXX.XXXXXX] bnx2x_vlan_configure+0xdc/0x1b0 [bnx2x]
[ XXXX.XXXXXX] bnx2x_vlan_rx_kill_vid+0x112/0x1f0 [bnx2x]
[ XXXX.XXXXXX] vlan_vid_del+0x173/0x1a7
[ XXXX.XXXXXX] team_vlan_rx_kill_vid+0x54/0x80 [team]
[ XXXX.XXXXXX] vlan_vid_del+0x173/0x1a7
[ XXXX.XXXXXX] unregister_vlan_dev+0xe8/0x150 [8021q]
[ XXXX.XXXXXX] rtnl_delete_link+0x46/0x72
[ XXXX.XXXXXX] rtnl_dellink+0x9c/0x1d8
[ XXXX.XXXXXX] ? ns_capable+0x13/0x15
[ XXXX.XXXXXX] rtnetlink_rcv_msg+0x1fd/0x289
[ XXXX.XXXXXX] ? __skb_try_recv_datagram+0xca/0x174
[ XXXX.XXXXXX] ? rtnl_calcit.isra.25+0x110/0x103
[ XXXX.XXXXXX] netlink_rcv_skb+0xdf/0x111
[ XXXX.XXXXXX] rtnetlink_rcv+0x15/0x17
[ XXXX.XXXXXX] netlink_unicast+0x18d/0x255
[ XXXX.XXXXXX] netlink_sendmsg+0x2df/0x3cc
[ XXXX.XXXXXX] sock_sendmsg+0x3e/0x4a
[ XXXX.XXXXXX] ___sys_sendmsg+0x2b5/0x2c6
[ XXXX.XXXXXX] ? do_wp_page+0x155/0x559
[ XXXX.XXXXXX] ? __handle_mm_fault+0x803/0xf1e
[ XXXX.XXXXXX] __sys_sendmsg+0x54/0x8d
[ XXXX.XXXXXX] SyS_sendmsg+0x12/0x1c
[ XXXX.XXXXXX] do_syscall_64+0x79/0x1b9
[ XXXX.XXXXXX] entry_SYSCALL_64_after_hwframe+0x169/0x0
[ XXXX.XXXXXX] RIP: 0033:0x7f86c3ed8cbd
[ XXXX.XXXXXX] RSP: 002b:0000XXXXXXXXXXXX EFLAGS: 00000293 ORIG_RAX: 0000XXXXXXXXXXXX
[ XXXX.XXXXXX] RAX: ffffXXXXXXXXXXXX RBX: 0000XXXXXXXXXXXX RCX: 0000XXXXXXXXXXXX
[ XXXX.XXXXXX] RDX: 0000XXXXXXXXXXXX RSI: 0000XXXXXXXXXXXX RDI: 0000XXXXXXXXXXXX
[ XXXX.XXXXXX] RBP: 0000XXXXXXXXXXXX R08: 0000XXXXXXXXXXXX R09: 0000XXXXXXXXXXXX
[ XXXX.XXXXXX] R10: 0000XXXXXXXXXXXX R11: 0000XXXXXXXXXXXX R12: 0000XXXXXXXXXXXX
[ XXXX.XXXXXX] R13: 0000XXXXXXXXXXXX R14: 0000XXXXXXXXXXXX R15: 0000XXXXXXXXXXXX
[ XXXX.XXXXXX] Code: c6 01 48 89 f7 0f 85 6a 03 00 00 40 f6 c7 02 0f 85 74 03 00 00 40 f6 c7 04 0f 85 82 03 00 00 44 89 c1 31 c0 c1 e9 03 41 f6 c0 04 <f3> 48 ab 74 0a c7 07 00 00 00 00 48 83 c7 04 41 f6 c0 02 74 0a
[ XXXX.XXXXXX] RIP: bnx2x_set_rx_mode_e2+0x4d/0x420 [bnx2x] RSP: ffffXXXXXXXXXXXX
[ XXXX.XXXXXX] CR2: 0000000000000510
[ XXXX.XXXXXX] ---[ end trace 6ce32683179ff567 ]---
[ XXXX.XXXXXX] Kernel panic - not syncing: Fatal exception in interrupt
[ XXXX.XXXXXX] Kernel Offset: 0x26000000 from 0xffffXXXXXXXXXXXX (relocation range: 0xffffXXXXXXXXXXXX-0xffffXXXXXXXXXXXX)

Cause

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In this Document
Symptoms
Cause
Solution
References


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