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[PCA 2.x] Storage Network Upgrade Failure at Spine Switch Backup Stage. (Doc ID 2690221.1)

Last updated on AUGUST 27, 2022

Applies to:

Private Cloud Appliance - Version 2.4.2 and later
Linux x86-64

Symptoms

Storage Network upgrade fails like this even though the pre_check completed successfully:

[root@ovcamn05r1 ~]# pca_upgrader -U -t storage-network
PCA Rack Type: PCA X8_BASE.
Please refer to log file /var/log/pca_upgrader_2020_06_29-12.24.33.log for more details.

Beginning PCA Storage Network Pre-Upgrade Checks...

(snip)

PCA Storage Network Pre-Upgrade Checks completed after 0 minutes

Beginning PCA Storage Network Upgrade
Disable PCA Backups 1/6
Take Spine Switch Backup 2/6
PCA Storage Network Upgrade failed during SETUP; terminating and cleaning up.
Remove PCA Upgrade Locks 1
Re-enable PCA Backups 2
PCA Storage Network Upgrade failed
PCA Storage Network Upgrade completed after 0 minutes

---------------------------------------------------------------------------
PCA Storage Network Upgrade Failed
---------------------------------------------------------------------------
Disable PCA Backups Passed
Take Spine Switch Backup Failed
Take ZFSSA Configuration Backup Not Run
Place Storage Network Upgrade Locks Not Run
Perform Storage Network Upgrade Not Run
Remove Firmware Upgrade Lock Not Run
---------------------------------------------------------------------------
PCA Storage Network Post-Upgrade Checks Not Run
---------------------------------------------------------------------------
---------------------------------------------------------------------------
Overall Status Failed
---------------------------------------------------------------------------
PCA Storage Network Pre-Upgrade Checks Passed
PCA Storage Network Upgrade Failed
PCA Storage Network Post-Upgrade Checks Not Run
Please refer to log file /var/log/pca_upgrader_2020_06_29-13.10.41.log for more details.

LOG SNIPPET:

[2020-06-29 13:11:47 216190] ERROR (cisco:153) POST request to cisco switch 192.168.4.204 failed, status code 500 (Login incorrect.
Login failed.
Please login with USER and PASS
Please login with USER and PASS
***** Transfer of file aborted, Login failed*****
***** Transfer of file aborted *****)
[2020-06-29 13:11:47 216190] ERROR (cisco:154) {
"jsonrpc": "2.0",
"error": {
"code": -32602,
"message": "Invalid params",
"data": {
"msg": "Login incorrect.\nLogin failed.\nPlease
login with USER and PASS\nPlease login with USER and PASS\n***** Transfer of file aborted, Login failed*****\n***** Transfer of file aborted *****\n"
}
},
"id": 1
}
[2020-06-29 13:11:47 216190] ERROR (cisco:158) Exception while POST request
for Cisco Session POST request to cisco switch 192.168.4.204 failed, status code 500 (Login incorrect.
Login failed.
Please login with USER and PASS
Please login with USER and PASS
***** Transfer of file aborted, Login failed*****
***** Transfer of file aborted *****)
[2020-06-29 13:11:47 216190] ERROR (cisco:563) Failed to backup the switch configuration: 192.168.4.204
Traceback (most recent call last):
File "/usr/lib/python2.6/site-packages/ovca/core/network/data/cisco/cisco.py",
line 560, in save_backup
self._show(cmds=cmds)
File "/usr/lib/python2.6/site-packages/ovca/core/network/data/cisco/cisco.py",
line 184, in _show
return self.post(node="ins", payload=payload, content_type="json-rpc")
File "/usr/lib/python2.6/site-packages/ovca/core/network/data/cisco/cisco.py",
line 155, in post
raise Exception(msg)
Exception: POST request to cisco switch 192.168.4.204 failed, status code 500
(Login incorrect.
Login failed.
Please login with USER and PASS
Please login with USER and PASS
***** Transfer of file aborted, Login failed*****
***** Transfer of file aborted *****)

Changes

N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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