Oracle Linux: SSSD Service Start Failed with Error "sssd[38692]: Exiting the SSSD. Could not restart critical service [<domain_name>.com]"
(Doc ID 2698980.1)
Last updated on AUGUST 13, 2020
Applies to:
Linux OS - Version Oracle Linux 7.8 and laterLinux x86-64
Symptoms
sssd.service fails to start with below messages in the service status;
# systemctl status -l sssd.service
● sssd.service - System Security Services Daemon Loaded: loaded (/usr/lib/systemd/system/sssd.service; enabled; vendor preset: disabled) Active: failed (Result: exit-code) since Fri 2020-08-07 20:12:33 IST; 16min ago Main PID: 38692 (code=exited, status=1/FAILURE)
Aug 07 20:12:27 <hostname> sssd[38692]: Starting up Aug 07 20:12:27 <hostname> sssd[be[<domain_name>.com]][38693]: Starting up Aug 07 20:12:27 <hostname> sssd[be[<domain_name>.com]][38694]: Starting up Aug 07 20:12:29 <hostname> sssd[be[<domain_name>.com]][40001]: Starting up Aug 07 20:12:33 <hostname> sssd[be[<domain_name>.com]][40521]: Starting up Aug 07 20:12:33 <hostname> sssd[38692]: Exiting the SSSD. Could not restart critical service [<domain_name>.com]. Aug 07 20:12:33 <hostname> systemd[1]: sssd.service: main process exited, code=exited, status=1/FAILURE Aug 07 20:12:33 <hostname> systemd[1]: Failed to start System Security Services Daemon. Aug 07 20:12:33 <hostname> systemd[1]: Unit sssd.service entered failed state. Aug 07 20:12:33 <hostname> systemd[1]: sssd.service failed.
The journal logs for sssd.service show the same;
# journalctl -xeu sssd.service
Aug 07 20:12:27 <domain_name>.com systemd[1]: Starting System Security Services Daemon... -- Subject: Unit sssd.service has begun start-up -- Defined-By: systemd -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel -- -- Unit sssd.service has begun starting up. Aug 07 20:12:27 <domain_name>.com sssd[38692]: Starting up Aug 07 20:12:27 <domain_name>.com sssd[be[<domain_name>.com]][38693]: Starting up Aug 07 20:12:27 <domain_name>.com sssd[be[<domain_name>.com]][38694]: Starting up Aug 07 20:12:29 <domain_name>.com sssd[be[<domain_name>.com]][40001]: Starting up Aug 07 20:12:33 <domain_name>.com sssd[be[<domain_name>.com]][40521]: Starting up Aug 07 20:12:33 <domain_name>.com sssd[38692]: Exiting the SSSD. Could not restart critical service [<domain_name>.com]. Aug 07 20:12:33 <domain_name>.com systemd[1]: sssd.service: main process exited, code=exited, status=1/FAILURE Aug 07 20:12:33 <domain_name>.com systemd[1]: Failed to start System Security Services Daemon. -- Subject: Unit sssd.service has failed -- Defined-By: systemd -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel -- -- Unit sssd.service has failed. -- -- The result is failed. Aug 07 20:12:33 <domain_name>.com systemd[1]: Unit sssd.service entered failed state. Aug 07 20:12:33 <domain_name>.com systemd[1]: sssd.service failed.
Looking at the domain log file /var/log/sssd/sssd_<domain_name>.com.log shows below;
(Fri Aug 7 20:12:29 2020) [sssd[be[<domain_name>.com]]] [main] (0x0010): Could not initialize backend [1432158209] (Fri Aug 7 20:12:33 2020) [sssd[be[<domain_name>.com]]] [dp_module_open_lib] (0x0010): Unable to load module [ipa] with path [/usr/lib64/sssd/libsss_ipa.so]: /lib64/libndr.so.0: version 'NDR_0.2.0' not found (required by /lib64/libndr-standard.so.0) (Fri Aug 7 20:12:33 2020) [sssd[be[<domain_name>.com]]] [dp_target_init] (0x0010): Unable to load module ipa (Fri Aug 7 20:12:33 2020) [sssd[be[<domain_name>.com]]] [be_process_init] (0x0010): Unable to setup data provider [1432158209]: Internal Error
Changes
Rollback of yum update due to unrelated issues.
Cause
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Cause |
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