My Oracle Support Banner

[PCA 2.4.3] How to Collect Support Bundle Data from PCA Kubernetes Engine (Doc ID 2711680.1)

Last updated on AUGUST 09, 2022

Applies to:

Private Cloud Appliance - Version 2.4.3 and later
Linux x86-64

Goal

On Ethernet-based PCA 2.4.3, when one or multiple Kubernetes clusters are deployed by PCA command line (pca-admin), the Kubernetes nodes are running as high-available virtual machines in which installed Oracle Linux 7 with UEK5 kernel.

These Kubernetes nodes have no sosreport package installed by default, instead, it provides a utility (gather_info.sh) to collect support bundle from any one node of the Kubernetes cluster. 

This document doesn't apply to standalone Kubernetes cluster which is deployed on virtual machines by olcnecli or kubeadm/kubectl directly. 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.